Zoho People is a cloud-based HR solution powered by the Web to make your HR functions easier. It is specifically designed for organizations of all sizes.
Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.Zoho Desk Integrations
It's easy to connect Zoho People + Zoho Desk without coding knowledge. Start creating your own business flow.
Triggers every time a record is added in a specific form.
Triggers when new contact is created.
Trigger when new ticket comes.
Create an Account
Creates a customer.
Creates a Ticket.
Update a contact.
Updates an existing ticket.
Zoho People and Zoho Desk are the online human resource (HR. software and call center software, respectively, made by Zoho Corporation, which is also known as ZOHO. Zoho People and Zoho Desk allow businesses to automate their HR and call center functions in a cost effective manner. The integration of Zoho People and Zoho Desk allows customer service agents to respve customer issues in a more efficient and timely manner.
Zoho People and Zoho Desk allow business owners to automate their HR and call center functions in a cost effective manner. Zoho People, the HR software, stores employee information, such as name, contact information, employment history, education history, etc. This makes Zoho People beneficial for businesses with many employees. Zoho Desk is the call center software. It allows businesses to track customer service calls, monitor the performance of customer service agents, and route calls to the most appropriate customer service agent based on knowledge, experience, or preferences.
The integration of Zoho People and Zoho Desk allows customer service agents to respve customer issues in a more efficient and timely manner. Customer service agents can log into Zoho Desk through Zoho People, where they can view customer account information, including all of the details pertaining to an open or closed issue. If a customer service agent has access to the correct information regarding an issue, he or she can respve the issue faster than if he or she had to search for the information on his or her own.
Zoho People and Zoho Desk are useful online HR and call center products that can help businesses save money while streamlining their HR and customer service processes. The integration of Zoho People and Zoho Desk saves time by allowing customer service agents to respve customer issues directly through their desktop portals.
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