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Zoho Desk + Zoho Cliq Integrations

Appy Pie Connect allows you to automate multiple workflows between Zoho Desk and Zoho Cliq

About Zoho Desk

Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.

About Zoho Cliq

Zoho Cliq is a real time messaging software built to provide enhanced productivity and team collaboration.

Zoho Cliq Integrations

Best Zoho Desk and Zoho Cliq Integrations

  • Zoho Desk Zoho Cliq

    Drift + Zoho Cliq

    Broadcast new Drift conversations in Zoho Cliq Read More...
    When this happens...
    Zoho Desk New Conversation
     
    Then do this...
    Zoho Cliq Broadcast a Bot Message
    If you've started a Drift conversation with someone in Zoho Cliq, you can now broadcast it to anyone in your Zoho Cliq team. After setting up this integration, Appy Pie Connect will watch new conversations in Zoho Cliq and automatically post new chat information to Zoho Cliq. This integration will allow you to quickly let your team know about any conversations started by others.
    How Does This Integration Work?
    • A new conversation is started in Drift
    • Appy Pie Connect post that conversation to Zoho Cliq
    Apps Involved
    • Drift
    • Zoho Cliq
  • Zoho Desk Zoho Cliq

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Zoho Desk {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Zoho Desk + Zoho Cliq in easier way

It's easy to connect Zoho Desk + Zoho Cliq without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when new contact is created.

  • New Ticket

    Trigger when new ticket comes.

  • New Channel

    Triggers when a new Channel is created.

  • New Chat

    Triggers when a new chat is created.

    Actions
  • Create Account

    Create an Account

  • Create Customer

    Creates a customer.

  • Create Ticket

    Creates a Ticket.

  • Update Contact

    Update a contact.

  • Update Ticket

    Updates an existing ticket.

  • Broadcast a Bot Message

    Send a message to all subscribers of the bot.

  • Send Channel Message

    Send message to a channel in which you have joined.

  • Send Direct Message

    Send a direct message to a contact or an user in your Organization.

How Zoho Desk & Zoho Cliq Integrations Work

  1. Step 1: Choose Zoho Desk as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Zoho Desk with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Zoho Cliq as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Zoho Cliq with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zoho Desk and Zoho Cliq

Zoho Desk?

Zoho Desk is an online helpdesk spution which has been developed by Zoho Corp. It offers a range of features that can be used for customer support, ticketing system, project management and cplaboration, and more. Zoho Desk is arguably the most widely used online helpdesk software available.

Zoho Cliq?

Zoho Cliq is a contact centre spution delivered as part of the Zoho Desk software suite. The Zoho Cliq interface allows agents to efficiently handle calls and chats without having to leave their desk. Agents can use the Zoho Cliq app on their mobile device to manage their calls and chats directly from their phone. The Zoho Cliq interface also supports multi-channel integration, enabling agents to take calls and chats on landline, mobile devices, or desk phones. Zoho Desk and Zoho Cliq are both cloud based sputions and are fully integrated with each other, allowing agents to share information about customers in real time.

Integration of Zoho Desk and Zoho Cliq

Zoho Desk and Zoho Cliq combine to form a complete contact centre spution that can be configured for small call centres or large enterprise call centres. When integrated, the Zoho Desk and Zoho Cliq modules provide an all-in-one spution that can be configured to meet complex business requirements. This all-in-one spution combines a powerful online helpdesk with a robust contact centre capability.

Benefits of Integration of Zoho Desk and Zoho Cliq

The benefits of integrating Zoho Desk and Zoho Cliq include cross-selling, up-selling and faster resputions of customer issues thanks to the ability to link customer details directly from one application to the other. This integration also allows users to track calls across multiple channels using a single interface. This includes calls made through desk phones, web chat, email and telephone. Agents are able to switch between these channels without leaving the Zoho Cliot interface. The integrated spution also enables the creation of interactive customer service workflows, where users can launch a series of automated actions based on a customer interaction. This means that users can set up workflows that automate tasks like sending out notifications to various departments or updating case statuses automatically when a call ends. These workflows eliminate errors by eliminating manual process steps that an agent has to manually complete after each call.

The process to integrate Zoho Desk and Zoho Cliq may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.