Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
uProc is a multipurpose data platform: clean, verify or enrich any field in forms, databases, files or applications with multiple categories supported (persons, companies, products, communications, social...).uProc Integrations
It's easy to connect Zoho Desk + uProc without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Create an Account
Creates a customer.
Creates a Ticket.
Update a contact.
Updates an existing ticket.
Select a tool to perform verification or enrichment
Zoho Desk is a cloud-based customer support software product that helps companies that provide services or sell products over the Internet to manage their business. It can be integrated with other Zoho applications such as Zoho CRM, Zoho Mail and Zoho Campaigns. It comes with features such as email integration, document storage, advanced reporting and analytics, multi-channel messaging, mobile client and videoconferencing.
uProc is a business process management (BPM. online top that provides users with a way to implement, manage and monitor business processes through visual workflow design and automated business processes. It also allows users to capture business requirements, communicate them across the organization and manage data associated with the business process. It enables users to visualize workflows visually and define business process rules using a flow chart. The application offers an auto-generated process model and workflow diagram, which can be used to create detailed process maps.
Zoho Desk and uProc are two important tops in the sales process of Salesforce.com. Salesforce.com is one of the leading cloud computing companies in the world and was founded by Marc Benioff, Parker Harris, Dave Moellenhoff and Frank Dominguez in 1990. The company was named “No. 1 Most Innovative Company” in Forbes magazine's innovation ranking in 2010. Its cloud CRM (Customer Relationship Management. software is considered by many to be the best in the industry, and it has been ranked No. 1 by Gartner for three consecutive years in its Magic Quadrant report for CRM as a Service (CaaS. According to this report, Salesforce has grown at a rate of 35% per year since 2005, when it acquired social media top provider Rypple and introduced its Social Studio topset for building social media applications. With its acquisition of Radian6 in 2011, Salesforce became the largest player in the enterprise social media monitoring industry. The company released its Chatter platform in 2010 and added Facebook and Twitter integration to its flagship Sales Cloud software in 2011. In 2012, Salesforce launched no less than five new products. Analytics Cloud, Dreamforce, Platform.com, Salesforce1 and Heroku Enterprise Add-Ons. It also announced the release of its first iOS application, Salesforce Lightning Mobile Edition (Lightning Mobile), which will replace Salesforce Classic by the end of 2013. In a bid to attract more developers to its platform, Salesforce bought Heroku Inc., a software platform-as-a-service provider that enables developers to quickly build, run and scale applications on a cloud infrastructure built from Amazon Web Services (AWS. The acquisition will allow Salesforce customers to use AWS directly within their Salesforce environment.
Salesforce has made a number of acquisitions since its inception in 1999. It has acquired over 100 companies, including Jigsaw Data (2009), Abe Software (2010), Buddy Media (2011), Rypple (2012), Radian6 (2012), KnowledgeLake Corporation (2012. and Heroku (2012. Salesforce has also formed strategic partnerships with numerous companies including Microsoft (Windows Azure), Intuit (QuickBooks Online), SAP (SAP CRM On Demand. and Oracle (Oracle CRM On Demand.
The process to integrate Zoho Desk and uProc may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.