Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
Trello is a team communication app that organizes your projects into boards. Trello’s boards, lists and cards enable you to organize and prioritize your personal and work life in a fun, flexible and rewarding way.Trello Integrations
Trello + Google SheetsSave new Trello card activity as Google Sheets rows Read More...
Trello + Google SheetsAdd new Trello cards to a Google Sheets spreadsheet Read More...
Trello + Google CalendarCreate Google Calendar detailed events from new Trello card activity Read More...
It's easy to connect Zoho Desk + Trello without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Triggers the moment a Card is archived in your Trello account.
Triggers once a Card is moved to a Trello List within the same board.
Triggers the moment you update a Card in Trello.
Triggers on every new activity in Trello.
Triggers every time a new attachment is added on board, list or card in Trello.
Triggers when you add a new board in your Trello account.
Triggers when a new card is added.
Triggers every time a new checklist is created in Trello.
Triggers once a Comment is added to a Trello Card.
Triggers the moment you create a new label in Trello.
Triggers once you add a new label in a Trello Card.
Triggers whenever a new list is added on a board.
Triggers when a new card is added in Trello account.
Triggers the moment you receive a new notification in Trello.
Create an Account
Creates a customer.
Creates a Ticket.
Update a contact.
Updates an existing ticket.
Adds a new (or existing) checklist to a Trello card.
Adds an existing label to a specific card.
Adds one or multiple members to a specific Trello card.
Archives a card.
Complete an existing checklist Item in a Trello Card.
Creates a new board.
Creates a new card on a specific board and list.
Creates a new checklist item in a Trello card.
Creates a new comment to the specified Trello card.
Adds a new label to your chosen board.
Removes an existing checklist on a card.
Moves your selected card to a list on a specific board.
Delete an existing label from a Trello card.
Update a basic information of card such as name, description, due date, or position in list.
Zoho Desk is a cloud-based customer support software that offers customers support via email and live chat. It helps provide the much-needed answers to the questions within minutes. It allows the agents to access all the files and records of the customer in one place which gives them a detailed view of the customer and also helps them respve issues faster.
Trello is a web-based application that allows users to organize their work into boards, cards, lists, and other structures. It also gives them a visual overview of the to-do lists and projects. It is a great top for project management. It also lets you create boards for different projects and then add cards to them as tasks or notes. You can move cards from one list to another, attach pictures, add labels, and assign due dates. For each board, you can choose to make it public (visible to all), private (visible only to you), or protected (visible to you. You can also add cplaborators to boards to get more input from people outside your organization or team.
When integrating Zoho Desk and Trello, there are several benefits of integration of Zoho Desk and Trello. It saves time and reduce costs by averting emails between the Zoho Desk agents and the Trello users. This integration makes it easier for the Zoho Desk agents since they do not have to waste their time on forwarding emails back and forth. They can now carry out their tasks like creating tickets directly from Trello task lists with just a click.
There are countless benefits of having Zoho Desk integrated with Trello. The two tops complement each other’s strengths perfectly and they share a lot in common. Some of these benefits are as fplows:
Zoho Desk’s Inbox feature captures incoming emails and creates tickets in Zoho Desk. When a new email comes in, Zoho Desk automatically creates a ticket with all the information about that email such as sender name, sender organization name, subject line, etc. This way, the agents don’t have to handle every email separately but can handle these emails as part of their existing workflow.
You can use Trello cards for organizing your work into lists or tasks. You can add descriptions, attachments, due dates, checklists, labels, repeat dates, members, and much more. You can also drag and drop cards between lists or add new cards without leaving the site. This way, you can easily manage your team’s projects from anywhere in the world while staying organized and on track.
Zoho Desk has an open API that integrates with other products. This way, you can contrp your ticketing system outside of your organization. So if you want to integrate your ticketing system with your existing website or any other product, you just need to write the code that interfaces with Zoho Desk’s API and you are done! This is how you can extend your support system to other departments or offices without spending money on additional software licenses.
I conclude with these fplowing points:
The process to integrate Zoho Desk and Trello may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.