Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
SMTP stands for Simple Mail Transfer Protocol, which is an Internet standard for email transmission available in Microsoft, Google and Yahoo! products among millions of mail servers worldwide.SMTP by Connect Integrations
It's easy to connect Zoho Desk + SMTP by Connect without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Create an Account
Creates a customer.
Creates a Ticket.
Update a contact.
Updates an existing ticket.
Sends a plaintext email from a specific SMTP server.
Zoho Desk is an online customer support software or helpdesk software. It helps organizations to manage their customer support operations by providing them with an easy-to-use web interface. It provides its users with a way to communicate with clients via email, chat, phone, and SMS. The company Zoho Corporation was founded by Sridhar Vembu in 1996 who is also the CEO of the company. The headquarters of the company are located in San Mateo, California. Zoho Desk has more than 100000 users worldwide. The Zoho Corporation has several other products besides Zoho Desk which include Zoho CRM, Zoho Creator, Zoho Campaigns, Zoho Books, Zoho Creator, Zoho Docs, Zoho Expense, Zoho Inventory, Zoho Meeting, Zoho Reports, Zoho ShowTime, and Zoho Sites.
SMTP by Connect is a plug-in for Microsoft Outlook that allows it to send emails through the Internet through various email hosts such as Gmail, Yahoo!, etc. It can also be used to create outgoing emails when you are using Outlook in offline mode. It supports several languages both when sending emails using CRM Outlook integration and in offline mode when using Outlook.
Integration of Zoho Desk and SMTP by Connect allows its users to send out emails through different addresses like Gmail or Yahoo! Mail. For example, if you want to send an email through Gmail, you can do that simply by creating an address in your contact list for Gmail. This way, you will not have to change your address every time you want to send an email through Gmail or Yahoo! Mail, etc. You can download this plug-in free of charge from the internet. Additionally, it does not require any extra software to run on your system. It works on Windows Vista, Windows 7, Windows 8, Windows 10 and Windows Server 2008 R2 and above. The plug-in has a very simple user interface and it is easy to use even if you are not so computer savvy. You can easily integrate it with your existing messaging platform through just a few clicks. The SMTP by Connect Plug-in for Outlook also gives you the ability to create new email accounts without having to switch between different email accounts while writing an email. For example, you can create a new Gmail account using SMTP by Connect while composing an email without having to switch between your Gmail account and your Outlook account.
The main benefit of integrating Zoho Desk and SMTP by Connect is the convenience that they offer to their users. Users can send out emails from different email accounts without having to switch between their email accounts and they do not have to change their email address every time they want to send an email from a different account or from a different webmail service. In addition, they do not have to install any additional software on their computers instead they can simply download the SMTP by Connect Plug-in from the internet free of charge and they can start using it right away. Furthermore, this product is very easy to use even if you are not a computer savvy person because it comes with a very easy-to-use user interface and it does not require any additional software apart from Microsoft Outlook which makes it very convenient for users.
In conclusion, SMTP by Connect is a great product that integrates Zoho Desk and Microsoft Outlook seamlessly allowing users to send emails from different webmail services such as Gmail or Yahoo! Mail directly from their Outlook when composing an email without having to change their email address every time they want to send an email from a different email host like Gmail or Yahoo! Mail etc.
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