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Zoho Desk + RingCentral Integrations

Appy Pie Connect allows you to automate multiple workflows between Zoho Desk and RingCentral

About Zoho Desk

Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. With ringcentral, you can easily communicate with anyone across the country, access your contacts, schedule meetings, make calls, and send texts from any device.

RingCentral Integrations
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Best Zoho Desk and RingCentral Integrations

  • Zoho Desk Google Drive

    RingCentral + Google Drive

    Save new RingCentral call recordings on Google Drive Read More...
    When this happens...
    Zoho Desk New Call Recording
     
    Then do this...
    Google Drive Upload File
    When you get a new call recording, it's always a good idea to save it somewhere safe. You can do this with Appy Pie Connect without any additional clicks or keystrokes. This Connect flow adds each new RingCentral call recording to a specified Google Drive folder once it's enabled.
    How It Works
    • A call recording in RingCentral
    • Appy Pie Connect save it to Google Drive
    What You Need
    • RingCentral account
    • Slack account
  • Zoho Desk Google Sheets

    RingCentral + Google Sheets

    Create new rows in Google Sheets for missed calls on RingCentral Read More...
    When this happens...
    Zoho Desk Missed Call
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Archiving missed calls in your RingCentral account is easy. This Connect Flow will automatically push new calls to your Google Sheets spreadsheet of choice. You can use this for numerous things including managing call logs, creating reports on who has called you, etc.
    How This Integration Works
    • A missed on RingCentral
    • Appy Pie Connect creates a new row in a specific spreadsheet.
    What You Need
    • RingCentral account
    • Slack account
  • Zoho Desk ClickUp

    RingCentral + ClickUp

    Turn RingCentral missed calls into task on ClickUp Read More...
    When this happens...
    Zoho Desk Missed Call
     
    Then do this...
    ClickUp Create Task
    Do you want to assign yourself a task to follow up on each missed RingCentral call? Allow this RingCentral-ClickUp integration to generate the task for you, and use your project management system to keep track of missed calls. When you miss a call in RingCentral, this integration will create a new task in ClickUp with the call data.
    How This RingCentral-ClickUp Integration Works
    • A missed on RingCentral
    • Appy Pie Connect creates a task on ClickUp.
    What You Need
    • RingCentral account
    • ClickUp account
  • Zoho Desk ClickUp

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    {{item.message}} Read More...
    When this happens...
    Zoho Desk {{item.triggerTitle}}
     
    Then do this...
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Connect Zoho Desk + RingCentral in easier way

It's easy to connect Zoho Desk + RingCentral without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when new contact is created.

  • New Ticket

    Trigger when new ticket comes.

  • Missed Call

    Triggers when there is a new missed call.

  • New Call Recording

    Triggers when a call has been recorded.

  • New SMS

    Trigger when new message received.

  • New Voicemail

    trigger when new voice mail received.

    Actions
  • Create Account

    Create an Account

  • Create Customer

    Creates a customer.

  • Create Ticket

    Creates a Ticket.

  • Update Contact

    Update a contact.

  • Update Ticket

    Updates an existing ticket.

  • Generate Ringout Call

    Starts a 2-legged RingOutCall based on specified from and to numbers.

  • Send SMS

    Sends a SMS message.

How Zoho Desk & RingCentral Integrations Work

  1. Step 1: Choose Zoho Desk as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Zoho Desk with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select RingCentral as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate RingCentral with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zoho Desk and RingCentral

Both Zoho Desk and RingCentral are tops for companies to manage their customer service needs. They can facilitate the work of multiple departments within an organization. Initially, they were separate tops with different interfaces. But now, they have been integrated to ensure better performance.

The integration of Zoho Desk and RingCentral has helped both companies in several ways. Before integration, Ring Central was a cloud PBX spution while Zoho Desk was a customer service and support software. However, integration has brought them together to provide a single, unified interface. This means that the customers can manage all their communication needs from one platform.

Zoho Desk is a customizable customer service software. It can be used by companies to manage their customer interactions in an efficient manner. The features of Zoho Desk include multiple ways to get in touch with the brand, agent profiles, automated responses, workflow automation, chatbots, analytics and more.

RingCentral is a cloud-based unified communications spution for businesses. It gives users access to a host of communication services like voicemail, call recording, conference calls, etc. The services offered by RingCentral are compatible with other communication tops and devices. The company offers a suite of web-based applications that can be accessed from anywhere.

After integration, the two platforms are now integrated through APIs. This makes it possible for customers to use them together to create a unified experience for their customers. Apart from the benefits of integration, the companies have made several other changes in their products as well to ensure better performance and capabilities. These changes include:

Increased number of agents using the product

Improved scalability and performance

Users now have access to several new features including video chats and screen sharing

Integration has enabled the companies to offer more value to their clients. Before this, RingCentral was only used for business voice services like voicemail and conferencing while Zoho Desk only offered customer service sputions. Now users can benefit from both sputions under one interface without needing any additional hardware or software. Integration has allowed them to offer a complete communication spution which users can enjoy from anywhere.

The integration of Zoho Desk and RingCentral has helped both companies in several ways. Before integration, RingCentral was only used for business voice services like voicemail and conferencing while Zoho Desk only offered customer service sputions. Now users can benefit from both sputions under one interface without needing any additional hardware or software. Integration has allowed them to offer a complete communication spution which users can enjoy from anywhere.

The process to integrate Zoho Desk and RingCentral may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.