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Zoho Desk + Firebase Realtime Database Integrations

Appy Pie Connect allows you to automate multiple workflows between Zoho Desk and Firebase Realtime Database

About Zoho Desk

Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.

About Firebase Realtime Database

Realtime Database Stores and sync app data in milliseconds

Firebase Realtime Database Integrations
Firebase Realtime Database Alternatives

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Connect Zoho Desk + Firebase Realtime Database in easier way

It's easy to connect Zoho Desk + Firebase Realtime Database without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when new contact is created.

  • New Ticket

    Trigger when new ticket comes.

  • Edit or Updated Child Object in Firebase Realtime Database

    Triggers on updation of a child object in firebase realtime database.

  • New Child Object in a Firebase Realtime Database

    New Child Object in a Firebase Realtime Database

    Actions
  • Create Account

    Create an Account

  • Create Customer

    Creates a customer.

  • Create Ticket

    Creates a Ticket.

  • Update Contact

    Update a contact.

  • Update Ticket

    Updates an existing ticket.

  • Create or Replace Firebase Realtime Database Record

    Creates or replaces a child object within your Firebase Realtime Database.

How Zoho Desk & Firebase Realtime Database Integrations Work

  1. Step 1: Choose Zoho Desk as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Zoho Desk with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Firebase Realtime Database as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Firebase Realtime Database with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zoho Desk and Firebase Realtime Database

Zoho Desk is an online customer support spution, which offers you a platform for managing your customers and their queries. Zoho Desk’s features include:

Customer Relationship Management (CRM)

Interaction tracking

Live chat

Inquiries monitoring

Customer satisfaction surveys

Automated marketing campaigns

Social media monitoring and social media management

Contact forms

Firebase Realtime Database is a database service that allows you to store and sync data at any scale. The Firebase Realtime Database is a cloud-hosted database. It supports structured data such as objects, lists, and strings, as well as semi-structured data such as JSON. Firebase Realtime Database uses open data formats, so the data you store is available anywhere with no lock-in. Moreover, it is easy to integrate into your app. it has several SDKs for common programming languages. So with Firebase Realtime Database, you can focus on building your app rather than maintaining its database layer.

Integration of Zoho Desk and Firebase Realtime Database is very simple. It can be easily achieved using the fplowing steps:

Create a new project in Firebase conspe (https://conspe.firebase.google.com/.

Log in to your Firebase account after doing this.

Click on ‘Add Firebase to your web app’ in the conspe.

Activate the Google Analytics for Firebase add-on by clicking on ‘next’. Then click on ‘add firebase’ button.

Select ‘Database’ from the list of services. Then click on ‘Get Started’ button. Then select the ‘start in test mode’ checkbox and click on ‘Enable’ button. This will create a new empty database for you. After that click on the link you have created to verify the connection between your Firebase database and your Zoho desk account. This will take you to Zoho Desk dashboard where you will find the database created by Firebase.

Build your app using the integration provided by Firebase SDK. The SDK provides you with an API for creating a client that interacts with the Firebase database service. The SDK takes care of synchronizing data between clients using Cloud Functions for Firebase to run code in response to events triggered by users or devices. Firebase also handles storing data securely and scaling on demand, so you can focus on building your app rather than maintaining its database architecture. It even provides security features like authentication, authorization, user management, etc., so you don’t have to spend time implementing them yourself. Now, just call this API in your app and update the Firebase database wherever necessary. For example, if you want to add new contacts while creating a support ticket then you can do it from the app itself without going to Zoho Desk dashboard again and again.

The process to integrate Zoho Desk and Firebase Realtime Database may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.