Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
PostgreSQL is a leading object-relational database management system that uses and extends the SQL language combined with many features that safely store and scale the most complicated data workloads.PostgreSQL Integrations
It's easy to connect Zoho Desk + PostgreSQL without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Triggered when you add a new column.
Triggered when you add a new row.
Triggered when new rows are returned from a custom query that you provide. Advanced Users Only
Create an Account
Creates a customer.
Creates a Ticket.
Update a contact.
Updates an existing ticket.
Adds a new row.
Updates an existing row.
Zoho Desk is a web-based software that allows the users to manage their support systems. The most important features of Zoho Desk include Issue Tracking, Resource Management, and Knowledge Base. With the help of this top, the user can track issues of his/her clients and can keep a record of them. It is possible for the user to monitor the activities of his/her clients and track the status of their requests, and also can manage his/her customer base with the help of this application.
PostgreSQL is an open source object-relational database management system. This database was developed by the PostgreSQL Global Development Group as a replacement for the Ingres project, which was originated in the late 1970s at the University of California, Berkeley. PostgreSQL offers a variety of features including synchronous replication, point in time recovery, tablespaces, triggers, and views. It uses SQL as its primary query language.
Zoho Desk is the best way to manage customer support. The user can create tickets with the help of this top and he/she can assign it to different persons or teams. All the ticket details are stored in a database and the user can access them whenever needed. PostgreSQL is an open source database management system. It is used to store data and perform SQL queries on them. Zoho Desk has been integrated with PostgreSQL to store all its data. The connection between Zoho Desk and PostgreSQL uses a JDBC driver to connect with PostgreSQL Database. Using this top, the user can keep records of all his customers' tickets and responses.
Zoho Desk provides a feature called "Resource Management". It allows the user to create teams and assign them all kinds of tasks. The user can easily add new members to a team and he/she can also delete them from it. The members will be assigned tickets depending on their skill sets. For example, if a member is a developer, then he/she will be assigned tickets which require development work like bug fixes or new feature implementation. On the other hand, if a member is a tester, then he/she will be assigned tickets which require testing like setting up test databases before deployment or running functional tests after deployment etc. The user can better manage these resources using Zoho Desk and PostgreSQL integration because both of them are connected with each other using JDBC drivers. Since both of them are connected with each other, the user can easily transfer tickets from one team to another by simply updating the related table in PostgreSQL.
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