Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
Pendo is a product-analytics app that helps software companies develop products that cater to customer needs. With Pendo, your product teams can collect feedback, measure NPS, onboard users, customer journey, and announce new features in apps. Using these product data, product teams can make more informed decisions.Pendo Integrations
Pendo + SendGridSend SendGrid Emails to New Pendo Visitors (from Report) Read More...
It's easy to connect Zoho Desk + Pendo without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Trigger when new visitor visit.
Trigger when a new visitor added in the report.
Create an Account
Creates a customer.
Creates a Ticket.
Update a contact.
Updates an existing ticket.
Zoho Desk and Pendo are world-class sputions to improve customer experience. Zoho Desk is a customer support spution based on the cloud which provides Live Chat, Call Center, Email Support, Social Media Support, Knowledge Base, etc. Pendo is a product analytics spution that enables businesses to cplect and analyze user data. It provides features like User Profile, User Journey, Product Analytics, Feedback, NPS, etc. Both of these products spve two different problems but they have one thing in common that makes them extremely useful for each other. They share a common goal to help companies provide best customer experience possible for their customers. Zoho Desk provides live chat and contact center features and Pendo provides product analytics like how users are using particular features, what kind of questions and feedback they are giving about a product or service, etc.
Integration of Zoho Desk and Pendo will help companies get the best out of both products. These two products can be used together by setting up Zoho Desk to send an email to your Pendo account to create User Profile. Once you have a profile of your users, you can make a segment of users that are most engaged with your product and send them emails with product updates or new features. You can also use Pendo to see if any user has dropped off from your product so you can send them targeted emails to bring them back into your product.
Integration of Zoho Desk and Pendo will provide numerous benefits for companies. It will help them increase engagement rate by sending customized emails to users based on their individual preferences. They will be able to identify users who have dropped off from their product so they can reach out to them individually and try to bring them back into their product. It will also help companies understand what their customers are saying about their product and then use that information to make improvements in their product or service.
The process to integrate Zoho Desk and Pendo may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.