Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
Netlify is an all-in-one workflow to build, deploy, and manage modern web projects.Netlify Integrations
It's easy to connect Zoho Desk + Netlify without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Triggers when a new deploy of your site has failed.
Triggers when a new deploy of your site has started building.
Triggers when a new version of your site has successfully deployed.
Triggers when a form receives a new submission.
Create an Account
Creates a customer.
Creates a Ticket.
Update a contact.
Updates an existing ticket.
Performs a new deploy of an existing site.
This is my first time using Zoho Desk. I was tasked to write an article about the integrations between Zoho Desk and Netlify. I had no idea how these two software programs related. I don't use any of these services nor I have heard of them before. My task was to get familiar with both Zoho Desk and Netlify, so I did a little research about these two platforms.
I learned from my research that Netlify is a static hosting platform. It makes it easier for software developers to build and host their websites easily. Just by using Netlify, I am able to create a subdomain specifically for each project that I work on. It also has starter templates for me to use. It is very user-friendly.
I also learned that Zoho Desk is a customer support spution. I have been hearing about Zoho products since I started working in the IT industry as I always hear the word "Zoho" being mentioned in some discussions. I was surprised when I learned that they have an integration feature with Netlify. This makes it easier for me to create a website for a client and I can also easily integrate their customer support system in it. This way, I will be able to manage all my clients' support tickets in one place rather than going back and forth between multiple platforms and applications.
Integration of Zoho Desk and Netlify is a good thing because it allows me to manage my clients' support tickets in one place. Also, it allows me to create multiple websites in just one platform. This saves me time and effort. It's great!
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