Zoho Desk + MongoDB Realm Integrations

Appy Pie Connect allows you to automate multiple workflows between Zoho Desk and MongoDB Realm

About Zoho Desk

Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.

About MongoDB Realm

database that makes it really easy to iterate and store non-relational data. No more crazy SQL queries and ALTER tables to add extra data!

MongoDB Realm Integrations
MongoDB Realm Alternatives

Connect the apps you use everyday and find your productivity super-powers.

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Connect Zoho Desk + MongoDB Realm in easier way

It's easy to connect Zoho Desk + MongoDB Realm without coding knowledge. Start creating your own business flow.

  • New Contact

    Triggers when new contact is created.

  • New Ticket

    Trigger when new ticket comes.

  • New Push notification

    Triggers when a new push notification is created

  • New Service

    Triggers when a new service is created

  • New User

    Triggers when a new user is created

  • Create Account

    Create an Account

  • Create Customer

    Creates a customer.

  • Create Ticket

    Creates a Ticket.

  • Update Contact

    Update a contact.

  • Update Ticket

    Updates an existing ticket.

  • Confirm Pending User

    Confirm a pending user

  • Create Service

    Create a service

  • Create Trigger

    Creates a Trigger

  • Create User

    Creates a User

  • Delete Push Notification

    Delete a pus notification

  • Delete Trigger

    Delete a trigger

  • Delete User

    Delete a User

  • Disable User

    Disable a User

  • Enable User

    Enable a User

  • Update Trigger

    Update a trigger

How Zoho Desk & MongoDB Realm Integrations Work

  1. Step 1: Choose Zoho Desk as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Zoho Desk with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select MongoDB Realm as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate MongoDB Realm with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zoho Desk and MongoDB Realm

Zoho Desk?

  • Zoho Desk is a cloud based integrated service that provides online business services such as applications, cplaboration tops, CRM, and more.
  • It has various features such as help-desk, live chat, email broadcasting, reporting, and analytics.
  • MongoDB Realm?

  • MongoDB Realm is a database management system from MongoDB Inc. It is an open source document-oriented database. It was developed in 2011 and it helps to manage large amounts of data.
  • It has indexes that let you search the data quickly. It is also easy to use.
  • Integration of Zoho Desk and MongoDB Realm

  • The integration can be done using the Zoho Desk API. The API requests are taken from Zoho Desk and used to create or update records in the database. It is helpful for the support personnel to take the incoming calls and emails and respve them accordingly.
  • This integration can be done in two ways:
  • Synchronous – When the user gives the information about the problem or issue. The request will go to Zoho Desk API server and then to MongoDB Realm database. On receiving the request, MongoDB Realm notifies the user about the status of the request.
  • Asynchronous – This method does not wait for Zoho Desk users to enter their requests. Instead they are entered into MongoDB Realm database automatically by calling the API once every minute. This process can be implemented in such a way that if the response from Zoho Desk API is successful, then it should send a request to MongoDB to update the record. If there is an error, then it should not update the record.
  • Benefits of Integration of Zoho Desk and MongoDB Realm

  • High Availability – Users can access data on both Zoho Desk and MongoDB Realm simultaneously. If the connection between Zoho Desk and MongoDB Realm is broken then the user can still access one of them. This ensures high availability of data so that user’s need is met at any given time. Also, it prevents any loss of data.
  • Disaster Recovery – The data from MongoDB Realm can be accessed even when Zoho Desk servers are down due to some reason. It also helps to protect data stored in MongoDB Realm during the disaster recovery process.
  • The process to integrate Zoho Desk and MongoDB Realm may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.