Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
Mixpanel provides product analytics for understanding user behavior in apps & websites. Build better products faster with instant insights.Mixpanel Integrations
It's easy to connect Zoho Desk + Mixpanel without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Create an Account
Creates a customer.
Creates a Ticket.
Update a contact.
Updates an existing ticket.
Create a new profile or update properties of an existing profile.
Send an Event to Mixpanel.
Zoho Desk is a CRM software that helps you manage, track and analyze your customer interactions. Zoho Desk is integrated with Mixpanel which is a platform for tracking events that happen on your website. Zoho Desk and Mixpanel integration helps you in different ways:
The integration of Zoho Desk and Mixpanel enables you to create customized forms for the leads and contacts based on their website behavior. For example, if a lead visits more than one pages on your website, you can create a customized form for him or her. This will help you to engage the leads better.
Similarly, if you know that a contact has signed up for any of your newsletters, you can create a customized form for him or her and ask him or her to provide his or her contact details. But if the contact has not signed up for any newsletter, you may not have to ask for his or her contact details through the customized form.
Another way of using Zoho Desk and Mixpanel integration is to create a thank you page for the leads and contacts based on their website behavior. If the lead or contact visits more than one pages on your website, you can create a customized thank you page for him or her and provide him or her with information about your services or products. This will help you to engage the leads and contacts better. However, if the lead or contact has only visited one page on your website, you may not have to create a customized thank you page for him or her as he or she does not need to be engaged further.
One of the best ways of using Zoho Desk and Mixpanel integration is to view the data in real time. When the data for the visitors who are on your website is available in real time, you can take immediate actions based on it. For example, if many visitors are visiting your “Contact Us” page but only a few of them are signing up for subscriptions or newsletters, you may want to tweak your contact us form so that more visitors sign up for your subscription or newsletter. Similarly, if too many visitors are creating support tickets, you may want to improve your support ticket system so that it becomes easier to use.
Zoho Desk and Mixpanel integration allows you to engage the customers better and improve conversion rate by creating personalized forms and thank you pages. By doing this, both of them benefit as they will end up having more satisfied customers who will return to their website.
The process to integrate Zoho Desk and Mixpanel may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.