Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
Miro (formerly RealtimeBoard) is an intuitive visual collaboration and whiteboarding platform for cross-functional teams.Miro Integrations
It's easy to connect Zoho Desk + Miro without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Create an Account
Creates a customer.
Creates a Ticket.
Update a contact.
Updates an existing ticket.
Creates a new board.
Zoho Desk? Zoho Desk is a cloud-based customer service software that integrates with CRM and other business applications. Zoho Desk allows you to manage your customers' tickets, emails, phone calls, and social media interactions from one screen and it also gives you the ability to turn your data into actionable insights that help you improve your customer service. Miro? Miro is an open source desktop application for watching videos on the web. It focuses on independent content creators and enables users to share their favorite content with others.
Zoho Desk provides a great top for managing customer inquiries, but using Zoho Desk alone can sometimes be challenging. With Miro, it is possible to turn customer inquiries into sales leads by using the email integration feature of Zoho Desk. Integration of the two tops is simple as all that is needed is a unique identifier (a ticket number. sent by the customer to Zoho Desk. This identifier will then be used to track the correspondence between the customer and the company. Zoho Desk will send a notification to Miro notifying the user that the email has been received and it will track any actions taken by the customer within Miro. This feature is useful for organizations who want to keep track of potential leads and monitor their progress throughout the sales cycle.
Benefits of Integration of Zoho Desk and Miro:
By integrating Miro and Zoho Desk, organizations are able to gain a better understanding of their customers by monitoring their actions more closely. This insight helps companies improve customer service as they will be able to identify problem areas in their processes with the information gathered from using the two systems together. In addition, these companies will be able to receive notifications when a customer requests help through communication channels including social media or email. This way they can respond to their customers in a timely manner, increasing customer satisfaction with the organization. The integration of these two systems will also allow for better reporting. Companies will be able to analyze customer data such as which channels they use to communicate, how quickly they responded to customers, and how satisfied customers were with their responses. With this information, companies will be able to make improvements to their strategies.
The process to integrate Zoho Desk and Miro may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.