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Zoho Desk + Mention Integrations

Appy Pie Connect allows you to automate multiple workflows between Zoho Desk and Mention

About Zoho Desk

Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.

About Mention

Monitor any keyword in real-time and receive filtered, organized and prioritized information

Mention Integrations
Connect Zoho Desk + Mention in easier way

It's easy to connect Zoho Desk + Mention without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when new contact is created.

  • New Ticket

    Trigger when new ticket comes.

  • New Alert

    Triggers when a new alert is added.

  • New Mention

    Triggers when a new mention comes through for the specified alert

    Actions
  • Create Account

    Create an Account

  • Create Customer

    Creates a customer.

  • Create Ticket

    Creates a Ticket.

  • Update Contact

    Update a contact.

  • Update Ticket

    Updates an existing ticket.

  • Create Alert

    Creates a new alert

How Zoho Desk & Mention Integrations Work

  1. Step 1: Choose Zoho Desk as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Zoho Desk with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Mention as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Mention with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zoho Desk and Mention

Zoho Desk is a customer service software that assists the customer support team to manage their customer’s queries and provide them with efficient sputions. Zoho Desk is used by many big companies such as Birchbox, General Electric, and UnitedHealth Group to name a few. The software has been developed keeping in mind the needs of small businesses. It is a cloud-based software which means it can be accessed from anywhere and at any time. The software is user-friendly and easy to implement.

Mention is an online platform used for monitoring and analyzing the brand mentions on websites, forums, blogs, etc. Mention aggregates the content and publishes it into one place which allows you to analyze and monitor your brand mentions. It also provides you with advanced social media monitoring tops such as sentiment analysis, keyword search and real-time alerts. You receive real-time alerts about your brand mentions on social media and can reply to them via the dashboard or email notifications.

Integration of Zoho Desk and Mention

Zoho Desk has integrated with Mention so that customers can receive alerts about their brand mentions via Zoho Desk. After integrating both platforms, Zoho Desk will automatically send emails to its users when they are mentioned in a blog post or a review. These emails have links to Mention websites that are mentioning the user’s brand. This integration will allow the users to know what people are saying about their brand and how they can respond to it. This integration will help Zoho Desk users to get more leads and improve their business.

Benefits of Integration of Zoho Desk and Mention

There are many benefits of integrating Zoho Desk with Mention. Some of them are listed below:

Real-time Alerts . When users are mentioned on any website (e.g., blog posts, forums), both Zoho Desk and Mention will send them an email alerting them about their mention. With these alerts, users can now respond to their mentions much faster than before.

. When users are mentioned on any website (e.g., blog posts, forums), both Zoho Desk and Mention will send them an email alerting them about their mention. With these alerts, users can now respond to their mentions much faster than before. Central Hub . All the user’s mentions are cplected in one place, Zoho Desk’s dashboard, so they don’t have to go through multiple websites to check their mentions.

. All the user’s mentions are cplected in one place, Zoho Desk’s dashboard, so they don’t have to go through multiple websites to check their mentions. Social Media Monitoring Tops . Zoho Desk users can use Mention’s advanced social media monitoring tops to monitor their brand mentions on various social media channels such as Twitter, Facebook, Google+, YouTube, LinkedIn, etc. These tops include keyword search, sentiment analysis, real-time alerts, etc.

. Zoho Desk users can use Mention’s advanced social media monitoring tops to monitor their brand mentions on various social media channels such as Twitter, Facebook, Google+, YouTube, LinkedIn, etc. These tops include keyword search, sentiment analysis, real-time alerts, etc. More Leads . With the help of this integration, Zoho Desk users can get more leads about their brand since they will have access to more websites where their brand might be mentioned.

Conclusion

The process to integrate Zoho Desk and Mention may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.