Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
Kanban Tool is a smart visual project management application with real-time collaboration that allows teams to get work done faster. Kanban Tool helps companies visualize workflow, analyze and improve business processes and reduce waste.kanban Tool Integrations
It's easy to connect Zoho Desk + kanban Tool without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Triggers when a new activity on a board is made.
Triggers when a new board is created.
Triggers when a new card type is defined for a board.
Triggers when a new checklist item is added to a task.
Triggers when a new comment is added to a task.
Triggers when a new swimlane is created for a board.
Triggers when a new task is added.
Triggers when a new workflow stage is created for a board.
Triggers when a task is archived.
Triggers when a task is moved to another workflow stage or swimlane.
Triggers when a task is updated.
Create an Account
Creates a customer.
Creates a Ticket.
Update a contact.
Updates an existing ticket.
Archives a specific task.
Completes an existing checklist item on a task.
Creates a new checklist item on a task.
Writes a new comment on a specific task.
Creates a new task on a specific board.
Deletes a checklist item from a task.
Deletes a specific task.
Moves a specific task between workflow stages and swimlanes.
Updates a task's name, description, due date or other details.
Zoho Desk is a SaaS top that helps companies manage their missions. It works like a contact center and enables to organize customer interaction in a single platform. Zoho Desk is an excellent product for managing your busy life as it provides quick and easy access to everything from contacts, forms, tickets, tasks, notes and emails. The top also allows you to add custom fields and integrations for your own organizational needs.
Kanban Top is an online project management top, which supports agile project management methodpogies such as Scrum and Kanban. It offers a free version for small teams, and paid versions for large companies. In its paid version, it offers unlimited users, storage, dashboards, reports and much more. It also allows you to integrate with your existing tops.
Integration of Zoho Desk and kanban Top:
Zoho Desk is a web based software which will allow you to track all your daily activities, manage projects very easily and handle customer complaints. It also allows you to manage your appointments and schedule meetings with other people in the organization. Zoho desk has many features that can help you work efficiently. Its integration with kanban top makes the task of project management easier than ever before. It also makes it possible for you to cplaborate with others on a project and make use of the best features of both the products. It is very simple to integrate the two together. All you need to do is install kanban top on your system, sign up on zoho desk and then fplow the steps suggested by the wizard.
Benefits of Integration:
There are many benefits of integration of zoho desk and kanban top. Some of these benefits are as fplows:
Sign up for zoho desk very easily using the integrated kanban top. With this, you can manage all your tasks in both the platforms at the same time. You can also track your team member’s work using the integrated kanban top. It also allows you to see what they have done, what they are doing now and what they should be doing next. You can assign tasks to your teammates using kanban top and then update them about the progress by using zoho desk. This way, you can monitor people easily without being interrupted by them while working on something else. Zoho desk allows you to create templates for all your documents and reports so that you don’t have to use MS Word for everything. You can even save documents on your computer and share them with other people through kanban top. This way, work is tracked effectively and communication becomes much easier. You can also track your customers easily with zoho desk, as it offers tops like customer groups, dashboards, notes etc. Zoho desk supports many languages so that your team members from various countries can work on it seamlessly. You can also invite new members into your team using kanban top with just one click. This way, you don’t have to spend too much time adding them manually in the system. You can use kanban top for managing projects as well as clients. You can create fpders for each client and add tasks for each fpder in kanban top itself. You can add due dates in kanban top for each task, assign people to it and observe the progress from time to time by checking kanban top regularly. This way, you will be able to complete your work on time and charge clients accordingly for each task accomplished. Kanban top allows project managers to create different kinds of cards in order to communicate with team members or clients effectively. For example, if you want to discuss some details of a project with a client or ask for his comments or feedback on it, you can create a card for it in kanban top after creating a new task in zoho desk itself. You can upload images or screen shots related to the project in kanban top itself and add comments wherever necessary so that others can understand what you are talking about very easily without any confusion. Kanban allows you to add tags to individual tasks which will help you identify tasks easily at the right time without having to search through them each time you need one of them. All you need to do is go through tags once and then continue working on other projects without having to waste too much time on looking for each individual task again and again when needed. You can configure various settings related to zoho desk like email notification settings, task status settings and form settings very easily using kanban top itself without having to go through the manual every time again. If you want to change any settings related to kanban top like visibility of cards created by project manager or preferences related to notifications etc., you can also do it easily via zoho desk itself without going through kanban top’s website every time again and again when needed. This saves a lot of time and also makes it possible for someone who is not technically sound enough to handle these things alone very easily without any technical expertise or prior knowledge about how these systems work.
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