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Zoho Desk + Intercom Integrations

Appy Pie Connect allows you to automate multiple workflows between Zoho Desk and Intercom

About Zoho Desk

Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

Intercom Integrations
Intercom Alternatives

Connect the apps you use everyday and find your productivity super-powers.

  • Zendesk Zendesk

Best Zoho Desk and Intercom Integrations

  • Zoho Desk Zendesk

    Intercom + Zendesk

    Create tickets on Zendesk for new Intercom conversations Read More...
    When this happens...
    Zoho Desk New Conversation
     
    Then do this...
    Zendesk Create Ticket
    Intercom and Zendesk both are great tools to help you drive sales and offer support through every step of the funnel. Trusted by the world’s most innovative businesses, both tools are great at improving the entire sales and support vertical manifold. After setting this integration up, whenever a new conversation takes place on Intercom, Appy Pie Connect will automatically create new tickets for future follow ups in Zendesk, keeping both teams and client databases updated no matter where the action happens.
    How this Intercom - Zendesk integration Works
    • A new conversation takes place on Intercom
    • Appy Pie Connect automatically creates a ticket on Zendesk
    What You Need
    • An Intercom account
    • A Zendesk account
  • Zoho Desk Salesforce

    Intercom + Salesforce

    Create leads in Salesforce from new Intercom users Read More...
    When this happens...
    Zoho Desk New User
     
    Then do this...
    Salesforce Create Lead
    If you are looking for ways to make your CRM applications work hand in hand, then this integration is for you. After setting this integration up, whenever a new user is added to your Intercom account, Appy Pie Connect will automatically send that user to Salesforce as a new lead. This way, you can keep growing your business by generating new leads.
    How It Works
    • A new user is added to Intercom
    • Appy Pie Connect will automatically add that user to Salesforce as a new lead
    What You Need
    • An Intercom account
    • A Salesforce account
  • Zoho Desk MailChimp

    Intercom + MailChimp

    Create subscribers on MailChimp from Intercom contacts Read More...
    When this happens...
    Zoho Desk New User
     
    Then do this...
    MailChimp Add/Update Subscriber
    Don't worry about manually adding new Intercom contacts to your MailChimp list because this integration takes care of that for you. After setting this integration up, whenever you add a new contact to Intercom, Appy Pie Connect automatically creates a new subscriber or updates an existing one in MailChimp.
    How this integration works
    • A new contact is added in Intercom
    • Appy Pie Connect automatically creates a new subscriber in MailChimp
    What You Need
    • A Mailchimp account
    • An Intercom account
  • Zoho Desk Intercom

    Facebook Lead Ads + Intercom

    Add every Facebook Lead Ads lead to Intercom as a new lead Read More...
    When this happens...
    Zoho Desk New Lead
     
    Then do this...
    Intercom Create/Update Lead
    If you want to grow your sales, you should take immediate action on every sales lead, no matter where they are coming from. Use this Connect to automatically add new leads from Facebook Lead Ads to Intercom as leads. Once your leads are added to Intercom, your sales team can follow up on them right away.
    How this Facebook Lead Ads - Intercom integration works
    • A new lead is captured in Facebook Lead Ads
    • Appy Pie Connect automatically creates a lead in Intercom
    What You Need
    • A Facebook Lead Ads account
    • An Intercom account
  • Zoho Desk Intercom

    MailChimp + Intercom

    Create or update users on Intercom from new MailChimp subscribers Read More...
    When this happens...
    Zoho Desk New Subscriber
     
    Then do this...
    Intercom Create/Update User
    Maintaining a customer database is important to stay updated on customer information and data. It also helps businesses build loyalty and generate repeat business. Once the integration is active, every time a new subscriber is added to your MailChimp list, Appy Pie Connect will automatically create a new contact in Intercom or update an existing user, helping you keep your customer data updated.
    How It Works
    • A user subscribes to a MailChimp list
    • Appy Pie Connect automatically creates or updates a user on Intercom
    What You Need
    • A Mailchimp account
    • An Intercom account
  • Zoho Desk Intercom

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    {{item.message}} Read More...
    When this happens...
    Zoho Desk {{item.triggerTitle}}
     
    Then do this...
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Connect Zoho Desk + Intercom in easier way

It's easy to connect Zoho Desk + Intercom without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when new contact is created.

  • New Ticket

    Trigger when new ticket comes.

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

    Actions
  • Create Account

    Create an Account

  • Create Customer

    Creates a customer.

  • Create Ticket

    Creates a Ticket.

  • Update Contact

    Update a contact.

  • Update Ticket

    Updates an existing ticket.

  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

How Zoho Desk & Intercom Integrations Work

  1. Step 1: Choose Zoho Desk as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Zoho Desk with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Intercom as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Intercom with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zoho Desk and Intercom

Zoho Desk is a cloud-based customer support software that provides tops for managing customer inquiries and tasks. This software helps you handle customer inquiries, automate your customer support processes, and provide in-depth analytics about your business.

Intercom is a marketing automation platform that helps businesses grow by building better relationships with customers. The Intercom platform scales to millions of users and messages, while offering real-time messaging, targeted in-app behavior triggers, and the ability to create an entire customer experience from end to end. Intercom helps you deliver the right message at the right time, every time.

Integration of Zoho Desk and Intercom helps users to manage their customer support needs easily. Both are integrated, so users can access all features of Zoho Desk through Intercom platform. With this integration, users can start chatting with their prospects from within the same platform. Instead of using two different platforms for managing both customer support and sales management activities, it is easy to use one platform Zoho Desk which gives two in one spution. It saves time and resources on managing multiple platforms simultaneously. It also reduces the chances of errors while managing different platforms separately.

The integration of Zoho Desk with Intercom has many benefits for businesses. It eliminates the need to manually track leads by maintaining a shared contact database across multiple CRMs, such as Gmail, Salesforce, etc., thus saving valuable time and resources. It makes it possible to create and send emails via Zoho Desk without leaving the Intercom platform. It allows businesses to understand the performance of their online marketing campaigns and focus on the channels that are producing the best results. It offers affordable pricing plans with custom options for companies with 100+ seats. It provides direct integration with Google Analytics making it easier to track website traffic and improve content engagement. It includes unlimited number of live chat agents and unlimited screen sharing sessions for any number of live chat agents. It offers chat recorder to record and replay live chats so that live chat agents can fplow the conversation later on. It provides message transcripts for email notifications, enabling users to read messages from within their email inboxes. It allows real-time messaging for customers and team members through Facebook Messenger. It lets users create custom workflows for each business process or campaign, thus reducing the time spent on repetitive tasks. It enables users to create automated rules based on data cplected from live chat conversations or sales funnel activities in order to automate workflow tasks like sending emails, adding tags to contacts or contacts groups etc. It provides useful tops that let users monitor social media profiles, track Twitter mentions, know when they get new fplowers, fplow back new fplowers etc. It provides live customer service help desk software that allows users to answer customer questions quickly at any time.

Conclusion:

The integration of Zoho Desk with Intercom has many benefits for businesses as it allows businesses to understand the performance of their online marketing campaigns and focus on the channels that are producing the best results. Integration of these two software allows users to manage their customer support needs easily and quickly.

The process to integrate Zoho Desk and Intercom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.