Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.Freshservice Integrations
It's easy to connect Zoho Desk + Freshservice without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Triggers when there is a new ticket is created in Freshservice.
Triggers when a new User is created.
Triggers when a Ticket is updated.
Triggers when a user is updated.
Create an Account
Creates a customer.
Creates a Ticket.
Update a contact.
Updates an existing ticket.
Zoho Desk is a customer service software that helps you to manage your business, customers and makes your customer experience better. Zoho Desk has one of the simplest software for managing your customer needs and it is designed to provide a single platform for all communication and cplaboration needs of your business.
Freshservice is an IT service management software that can be used as Software as a Service (SaaS. with an integrated mobile app. It provides real time monitoring of the applications & infrastructure, data cplection, application management, change management, network monitoring etc. Freshservice has a simple user interface and it also provides a free trial version.
The integration of Zoho Desk and Freshservice allows you to manage your clients from different departments such as sales, support and account management. The integration can be done by using various integrations like email, chat, social media, and ticketing with Zoho Desk. This integration can help you to monitor the potential issues in Zoho Desk by adding notifications in Freshservice. The integration can also help you to track all of your customer interactions in Freshservice.
Both Zoho Desk and Freshservice are available as SaaS model, so they can be accessed easily from anywhere and anytime. The integration between these two software allows you to connect them without any complex configuration. The advantage of using SaaS based software is that you will not need to install any software or hardware in your organization’s location and it will also help you to reduce the cost of maintaining the servers. The integration will also enable you to manage your entire customer service needs from the single platform.
The process to integrate Zoho Desk and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.