Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
Deskpro is a web-based helpdesk software with multiple channel support.Deskpro Integrations
Deskpro + Google SheetsCreate rows on Google Sheets for new Deskpro tickets Read More...
It's easy to connect Zoho Desk + Deskpro without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Triggers when a new organization is created.
Triggers when a new person is created.
Triggers when a new ticket is created.
Triggers when a ticket is answered.
Create an Account
Creates a customer.
Creates a Ticket.
Update a contact.
Updates an existing ticket.
Add a new note to an existing ticket.
Create a new organization.
Creates a new person.
Creates a new ticket.
Update an existing ticket.
Zoho Desk is a cloud-based customer support spution for businesses. It helps in managing customer support efficiently and effectively. It provides automated workflow management, customized support tickets, video calls and calls, email notifications, and more. Zoho Desk has both free and paid versions. Its paid version comes with additional features such as unlimited agents and more. It helps you in increasing the productivity of your team and improving customer satisfaction.
Zoho Desk has two products. Zoho Desk and Zoho Deskpro. They are integrated and work together to provide seamless customer support. With Zoho Desk, you can manage customer support on-premises or in the cloud. You can also integrate it with other Zoho applications. With the help of Zoho Deskpro, you can manage all your customer service related activities in one place.
Deskpro is an enterprise level customer support spution that keeps the customers happy by providing them with excellent customer service. It helps businesses in improving their performance, profitability, and customer retention rate. Deskpro comes with several features including workflow automation, multichannel messaging, video calls, ticket creation, notifications, etc.
Zoho Desk allows you to create customizable tickets for each issue raised by customers. You can also do live chat with customers or transfer them to another agent if they are not satisfied with the reply provided by the current agent. The Zoho Desk agent can provide support via phone calls, emails, videos, screen sharing, etc. The customers' information is captured through the browser or mobile app. The agents can track all their interactions with customers in real time using the dashboard. All the tickets created using Deskpro are automatically synchronized with Zoho Desk. So you can view all the existing tickets in Zoho Desk even when you are working with Deskpro.
There are many benefits of integrating Zoho Desk and Deskpro. They are mentioned below:
You can integrate Zoho Desk and Deskpro easily using API integration or Zapier integration tops so that they work together seamlessly to provide excellent support to your customers. This integration will definitely help you in increasing your productivity significantly and improving your business growth rate significantly too!
The process to integrate Zoho Desk and Deskpro may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.