Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
Databox is a business analytics platform built to help you understand what's going on with your business and keep KPIs from cloud services, spreadsheets, databases in one place.Databox Integrations
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It's easy to connect Zoho Desk + Databox without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Create an Account
Creates a customer.
Creates a Ticket.
Update a contact.
Updates an existing ticket.
Increment a specified metric by 1 every time this action happens.
Push any custom data to Databox.
Zoho Desk is a customer support software that helps businesses manage and improve the customer support process. It provides three main functions. a ticketing system, knowledge management, and sales automation. Zoho Desk integrates with other services such as Google Drive, Dropbox, Box, Twitter, Facebook, LinkedIn, MailChimp, etc.
Databox is a business intelligence top which helps users by analyzing data from various sources. It has three products - Databox Connector Suite, Databox App Suite, and Databox Business Analytics Suite. Databox Connector Suite provides a suite of connectors to various data sources like Salesforce, Google Analytics, MongoDB, etc. It also provides connectors to third party data sources like SurveyMonkey and Google Consumer Surveys.
It is very easy to integrate Zoho Desk and Databox due to the fact that they are both web-based applications. The integration will be done by using API calls to Databox and writing/reusing scripts in Zoho Desk. The benefit of integrating these two is that we can run reports on the data stored in Zoho Desk and use it in the dashboards in Databox.
The benefits of integrating Zoho Desk and Databox are that it gives us a single view of all the data instead of having multiple views on different systems. Also, it gives us a better way to analyze data through reports and charts. One more benefit is that it makes the integration between Zoho Desk and Databox much more easier.
In conclusion, I believe that integration of Zoho Desk and Databox would be beneficial for us. We can get a better understanding of our customers by integrating these two systems and have a single view of all the data related to them.
The process to integrate Zoho Desk and Databox may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.