Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
CheckMarket is an enterprise web-based survey tool. There are many low cost (free) survey tools out there. What makes CheckMarket different is its focus on enterprise users and their special needs.CheckMarket Integrations
It's easy to connect Zoho Desk + CheckMarket without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Triggers when a respondent has completed a survey.
Triggers when a respondent has submitted a page, occurs for each page a respondent completes.
Triggers when a panelists chooses to opt out of receiving further emails from the sender.
Create an Account
Creates a customer.
Creates a Ticket.
Update a contact.
Updates an existing ticket.
Add a new panelist to your survey. If your survey is Live and the CheckMarket email channel is active, a survey invitation will be automatically sent.
Zoho Desk is an online customer support software which can be used by all types of businesses. It allows you to respond to customer inquiries and manage customer support requests in one system.
Zoho Desk is a cloud-based service that is very easy to use. Service providers can quickly set up their business, create customer accounts or departments, and allow support staff to work with customers in real time.
Zoho Desk is designed with the mobile professional in mind. Support agents can access their Zoho Desk account from any computer or smartphone. You can also receive emails and SMS alerts on your smartphone.
CheckMarket provides companies with an effective online reputation management spution for managing social media activity online. The program allows clients to monitor the web for mentions of their brand and company. You can also use it to monitor competitors’ names to see what others are saying about them.
CheckMarket also allows you to add keywords to your search so you can find relevant activity on social networks like Facebook, Twitter, YouTube, Google+, and more.
You can view all the relevant content about your company or competitor in a single place. You can do everything from checking the number of fplowers on a page, to seeing how many times a link has been shared, to tracking various metrics such as the number of retweets or likes.
Integration of Zoho Desk and CheckMarket will allow you to use both applications together in order to ensure you have optimal customer feedbacks and reviews on your company page. With this integration, you will able to post new customer feedbacks directly into Zoho Desk without having to log into two different systems. If you want to respond to customer inquiries through Zoho Desk, you can do so with ease as well.
Benefits of Integration of Zoho Desk and CheckMarket include:
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