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Zoho Desk + CheckMarket Integrations

Appy Pie Connect allows you to automate multiple workflows between Zoho Desk and CheckMarket

About Zoho Desk

Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.

About CheckMarket

CheckMarket is an enterprise web-based survey tool. There are many low cost (free) survey tools out there. What makes CheckMarket different is its focus on enterprise users and their special needs.

CheckMarket Integrations
Connect Zoho Desk + CheckMarket in easier way

It's easy to connect Zoho Desk + CheckMarket without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when new contact is created.

  • New Ticket

    Trigger when new ticket comes.

  • New Complete Respondent

    Triggers when a respondent has completed a survey.

  • New Partial Respondent

    Triggers when a respondent has submitted a page, occurs for each page a respondent completes.

  • Panelist Unsubscribed

    Triggers when a panelists chooses to opt out of receiving further emails from the sender.

    Actions
  • Create Account

    Create an Account

  • Create Customer

    Creates a customer.

  • Create Ticket

    Creates a Ticket.

  • Update Contact

    Update a contact.

  • Update Ticket

    Updates an existing ticket.

  • Send Survey Invitation

    Add a new panelist to your survey. If your survey is Live and the CheckMarket email channel is active, a survey invitation will be automatically sent.

How Zoho Desk & CheckMarket Integrations Work

  1. Step 1: Choose Zoho Desk as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Zoho Desk with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select CheckMarket as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate CheckMarket with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zoho Desk and CheckMarket

Zoho Desk?

Zoho Desk is an online customer support software which can be used by all types of businesses. It allows you to respond to customer inquiries and manage customer support requests in one system.

Zoho Desk is a cloud-based service that is very easy to use. Service providers can quickly set up their business, create customer accounts or departments, and allow support staff to work with customers in real time.

Zoho Desk is designed with the mobile professional in mind. Support agents can access their Zoho Desk account from any computer or smartphone. You can also receive emails and SMS alerts on your smartphone.

CheckMarket?

CheckMarket provides companies with an effective online reputation management spution for managing social media activity online. The program allows clients to monitor the web for mentions of their brand and company. You can also use it to monitor competitors’ names to see what others are saying about them.

CheckMarket also allows you to add keywords to your search so you can find relevant activity on social networks like Facebook, Twitter, YouTube, Google+, and more.

You can view all the relevant content about your company or competitor in a single place. You can do everything from checking the number of fplowers on a page, to seeing how many times a link has been shared, to tracking various metrics such as the number of retweets or likes.

Integration of Zoho Desk and CheckMarket

Integration of Zoho Desk and CheckMarket will allow you to use both applications together in order to ensure you have optimal customer feedbacks and reviews on your company page. With this integration, you will able to post new customer feedbacks directly into Zoho Desk without having to log into two different systems. If you want to respond to customer inquiries through Zoho Desk, you can do so with ease as well.

Benefits of Integration of Zoho Desk and CheckMarket

Benefits of Integration of Zoho Desk and CheckMarket include:

  • Increased productivity among support agents as they will have access to all information related to customers’ activities in one place. They will not have to make additional calls to customer service representatives or other individuals in order to gather additional information about the customer inquiry.
  • The number of service tickets can be reduced because the agents will have all the necessary information at hand when responding to customer inquiries. This means less back and forth communication between agents and customers. This will save both parties time and effort since there won’t be any unnecessary delays in responding to the customers’ concerns.
  • Your customer service will improve significantly as a result of better integration between Zoho Desk and CheckMarket. Customers will be able to get responses faster than before because all the necessary information will be readily available within one system.

The process to integrate Zoho Desk and CheckMarket may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.