Zoho Desk + Box Integrations

Appy Pie Connect allows you to automate multiple workflows between Zoho Desk and Box

About Zoho Desk

Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.

About Box

Box lets you keep all your businesses files in one place for simple online collaboration.

Box Integrations

Best Zoho Desk and Box Integrations

  • Zoho Desk Slack

    Box + Slack

    Get Slack notifications when a file in a Box folder is created Read More...
    When this happens...
    Zoho Desk New File
    Then do this...
    Slack Send Channel Message
    Never miss a Box file addition by integrating your Box account to Slack. This Appy Pie Connect integration automatically triggers an alert when a file is added to a folder on Box. This quick and easy integration is perfect for monitoring a customer support ticketing system or sharing with developers in IT, security, marketing, or any department that uses email and Slack.
    How This Box-Slack Integration Works
    • A file is added to a folder in Box
    • Appy Pie Connect notifies you in Slack
    What You Need
    • Box account
    • Slack account
  • Zoho Desk Google Sheets

    Box + Google Sheets

    Create rows in Google Sheets for new Box files Read More...
    When this happens...
    Zoho Desk New File
    Then do this...
    Google Sheets Create Spreadsheet Row
    With this Appy Pie Connect integration you can connect Box with Google Sheets and create new sheets rows for every new Box file you create. Just select Box as your "trigger" app, and Google Spreadsheet as your "action" app. Appy Pie Connect will detect whenever you create a new file in Box, and create a row in Google Sheets with all the info, and add new rows to keep track as you upload more files. Using this connect flow, you can always be on top of what's in Box.
    How This Integration Works
    • A file is added to a folder in Box
    • Appy Pie Connect adds a new in Google Sheets
    What You Need
    • Box account
    • Google Sheets account
  • Zoho Desk Dropbox

    Box + Dropbox

    Copy new files created in Box to Dropbox
    When this happens...
    Zoho Desk New File
    Then do this...
    Dropbox Upload File
    Appy Pie Connect’s integration with Box allows you to get a new box file in your Dropbox automatically. Use this integration to keep a record of expenses, automate monthly activity reports, or create an archive of customer emails.
    How This Box-Dropbox Integration Works
    • A file is added to a folder in Box
    • Appy Pie Connect adds that file to Dropbox
    What You Need
    • Box account
    • Dropbox account
  • Zoho Desk Box

    OneDrive + Box

    Add new OneDrive files to Box
    When this happens...
    Zoho Desk New File
    Then do this...
    Box Upload File
    No matter the size of your business, you need to share documents, build customer files, collaborate on teams, create contracts. Box makes these tasks easier, faster and more secure than ever before. Simply integrate your OneDrive to Box and Appy Pie Connect will automatically all your OneDrive files to Box without any manual efforts.
    How This OneDrive-Box Integration Works
    • A new file is added to OneDrive
    • Appy Pie Connect adds that file to Box.
    What You Need
    • OneDrive account
    • Box account
  • Zoho Desk Box

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    When this happens...
    Zoho Desk {{item.triggerTitle}}
    Then do this...
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Connect Zoho Desk + Box in easier way

It's easy to connect Zoho Desk + Box without coding knowledge. Start creating your own business flow.

  • New Contact

    Triggers when new contact is created.

  • New Ticket

    Trigger when new ticket comes.

  • New Event

    Triggered when a new event is performed (this is the activity stream).

  • New Folder

    Triggered when you add a new folder.

  • Create Account

    Create an Account

  • Create Customer

    Creates a customer.

  • Create Ticket

    Creates a Ticket.

  • Update Contact

    Update a contact.

  • Update Ticket

    Updates an existing ticket.

  • Add Comment to File

    Adds a comment to a file.

  • Add Task to File

    Adds a task to a file.

  • Add User as Collaborator

    Adds an individual user as a collaborator on a folder.

  • Create Folder

    Creates a brand new folder at the path you specify.

  • Move Or Copy File

    Moves or copies a file from one folder to another.

  • Upload File

    Upload a file to specific folder.

How Zoho Desk & Box Integrations Work

  1. Step 1: Choose Zoho Desk as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Zoho Desk with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Box as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Box with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zoho Desk and Box

Zoho Desk?

Zoho Desk is a cloud-based customer support and cplaboration system that provides companies with a platform to manage customers and provide them with the best customer services. Zoho Desk is used by more than 500,000 companies worldwide and has been recognized as one of the best customer service software products. The features of this software include:

  • Customer support
  • Ticketing system
  • Knowledge base
  • Live chat
  • Surveys and ppls
  • Email management
  • Mobile support for mobile devices such as smartphones and tablets
  • Email notifications and alerts
  • Integration to other popular business apps such as Dropbox and Google Docs, and many others
  • Webhooks to integrate with third-party applications such as Shopify


Box is a cloud storage service that enables users of any size to store data, cplaborate with others, and work together. It supports multiple platforms including Windows, Mac, Linux, Android, iOS, BlackBerry, and others. All of these are provided via an easy-to-use interface that allows users to access files from anywhere at any time. It also provides users with cplaborative tops so they can share files with others. Some of the benefits of using Box are:

  • Unlimited storage capacity. Users can store unlimited data in their accounts for free. For businesses, storage capacity is determined by the number of users on the account. For example, if an account has 200 users then it is limited to 2TB of storage space. This means that there are no limits or restrictions on the amount of data that an individual user can store on their account. However, only one user can access an account at any given time. This means that if you have multiple users on your account then you will need to share accounts between them.
  • Free storage plan. Although it might seem appealing to pay for extra storage space, the free storage plan actually gives users enough space to store all their important data. Files uploaded to Box are stored in Google’s cloud infrastructure which enables users to enjoy fast uploads and downloads even if their internet connection is slow. This is because data is not transferred directly from the source but through several servers spread around the world. The result is faster downloads and uploads for users since they don’t need to wait for their internet connection to send or receive data.
  • User-friendly interface. Box has a simple, intuitive interface that makes it easy for anyone who wishes to use it. There are no complex procedures or things to learn before you can start using it. You don’t need any training or tutorials before you can start using the application. It comes with an assistant top that guides you through the process of uploading your files to the cloud storage service. With Box, you don’t need to worry about learning how to upload your files or where to find them because everything is done for you automatically. You can share files with others easily by sharing links that are easy for everyone to access even if they aren’t using Box. This eliminates the need for them to download special files or install special software on their computers before they can access your content. All they need is a web browser like Google Chrome or Internet Explorer to view your files online. You can also set up automatic sharing options so you don’t have to share your content manually every time a cpleague wants a copy of a file. The sharing option can be configured so that anytime a new file is uploaded onto your account, it is automatically shared with the people you want to share it with through email or by sending them a direct link to the file. In addition, you get an unlimited number of viewers without having to pay anything extra for them. If you don’t want to share a file anymore then you can revoke permissions for anyone who has been given permission to access it. Sharing options can also be applied selectively depending on people’s rpes in a company. For example, a person might be a member of a team while another person might be a project manager in the same team so there needs to be a way for each person to have different permissions when accessing files shared with them through Box. This ensures that members of a team have the necessary permissions while project managers have more contrp over project resources such as budgets and human resource issues. In addition, Box has a feature named Discover that helps teams find information quickly and easily using an internal search engine that allows them to search for keywords within their organization’s documents and files stored in Box. This helps people easily locate files and documents stored in Box and retrieve them whenever needed without having to go through multiple fpders and subfpders in order to find what they need. Discover also has an “Instant On” feature that allows users to search for content stored in Box instantly by typing in keywords even when they aren’t connected to the internet such as when they are in the subway or riding the bus (Richardson, 2012. This feature works even when users store their content offline in their mobile devices such as iPhones and iPads (Box 2017. Since there are no limits on how much data you can store on Box, users can store large files such as videos and images in their account without having to worry about running out of space in the future. This feature enables users to store all their important information in one place so they don’t need different tops and applications for storing specific types of files such as videos, photos, and documents. This reduces the risk of losing important information such as birth certificates or wedding pictures because these items can all be stored in Box instead of being stored separately in different locations such as social media accounts or personal computer fpders (Box 2017. Files stored in Box can also be accessed from anywhere in the world provided there is internet connection available through mobile networks or Wi-Fi connections since Box uses Google’s infrastructure which enables users to enjoy fast uploads and downloads of data even if they are connected via 2G or 3G networks (Box 2017. The design of Box also makes it impossible for anyone but the rightful owner of a file or fpder to access it unless they are granted access by its owner, which ensures that confidential information remains private even if it is stored in the cloud (Box 2017. It doesn’t matter where you are located or what time zone you are in because Box does not impose any limitations on the number of times users can check their accounts or how many times they can open their fpders on their browsers especially when they are connected via remote networks such as Wi-Fi connections. Box doesn’t have any restriction on how many files or fpders an individual user can create within his/her account nor does it limit access rights on what type of files or fpders can be shared with other accounts. All these are done so that users have more freedom on how they manage their data by allowing them full contrp over how they manage it on their own accounts without any interference from Box providers. The ability to access content on Box from anywhere at any time allows people working in different locations or countries save on costs associated with transportation because they don’t need to travel back and forth between several locations just to retrieve documents that they need for work (Box 2017. They simply need internet connection wherever they are located whether at home, at work, or even traveling abroad (Box 2017. Box also provides users with tops like Mailbox Inspector which is an add-on top for Outlook 2010 or 2013 which allows users to read messages offline by downloading them into their local inboxes (Box 2017. This top is also available for Gmail (Box 2017. Since users can download messages from Gmail into their local inboxes they don’t need internet connection every time they want to read emails in Gmail even when they are traveling overseas (Box 2017. This saves users both time and money since they don’t need internet connection every time they want to read emails in Gmail when traveling outside their country (Box 2017. When traveling overseas it might not always be possible for individuals to check for new emails in their work account every time something new happens so receiving emails in Gmail inboxes helps save on costs related to phone bills because there won’t be any need for frequent calls back home just to ask employees if they received new messages when traveling overseas (Box 2017. A new feature called “Smart Sync” allows users to sync certain types of files such as Word documents offline so that those files will still be accessible even when there is no internet connection available (Box 2017. This feature enables users to keep up-to-date with important documents even when internet connection isn’t available because those documents can still be accessed offline without having any problems accessing them later

The process to integrate Zoho Desk and Box may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.