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Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
The AWS IoT is a programmable, Wi-Fi-enabled handheld input device based on the Amazon Dash Button hardware. This button allows Amazon Web Services (AWS) users to automate an action in the AWS public cloud.AWS IOT Integrations
AWS IOT + SMS By ConnectSend an SMS message to Selected Contacts on AWS IoT Button’s Single-Click Read More...
AWS IOT + SMS By ConnectSend an SMS message to Selected Contacts on AWS IoT Button’s Double-Click Read More...
AWS IOT + Microsoft TeamsSend Microsoft Team channel message on AWS IoT Button’s Single-Click Read More...
It's easy to connect Zoho Desk + AWS IOT without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Triggers when you double click on IOT Button.
Triggers when long press on IOT Button.
Triggers when you click on IOT Button.
Create an Account
Creates a customer.
Creates a Ticket.
Update a contact.
Updates an existing ticket.
Zoho Desk is a cloud-based customer support software for businesses. It helps companies to manage the customer support process effectively. Zoho Desk enables companies to offer feedbacks, resputions, and support through a self-service channel, email, phone call, live chat, etc. The customers can create new support tickets through any channel. They can also navigate through the history of already created tickets to get the list of open tickets.
AWS IOT is a service offered by Amazon Web Services. It allows developers to build applications using sensors and other devices connected to the internet. AWS IOT provides a platform to build applications in the cloud. It offers services like device management, data processing, and analytics. It allows integration with many third-party services such as Twilio, Stripe, Salesforce, etc.
Zoho Desk and AWS IOT Integration
Zoho Desk can be integrated with AWS IOT to provide a cloud-based customer support spution for businesses. AWS IOT can be integrated with Zoho Desk through its API. AWS IOT provides IoT platform to build applications. The AWS IOT has an SDK which is provided in several programming languages like Java, Python, NodeJS, etc. The AWS IOT also provides some sample code for hardware integration with mobile devices, web apps and cloud services. For example, it provides a sample code for Arduino integration with mobile app using Android or iOS plugin. This plugin allows an Arduino board to communicate with mobile device through Bluetooth. The Arduino board can send data to mobile device and vice versa.
In order to integrate Zoho Desk with AWS IOT, first users need to create a new application in the AWS IOT conspe. Then they need to add the required components such as devices, rules, etc. for integrating Zoho Desk with IoT. Users need to create an application program interface (API. key from Zoho Desk panel for enabling communication between Zoho Desk and AWS IOT. This API Key contains the password used for authentication and authorization of Zoho Desk. After creating the API Key users need to add it in AWS IOT conspe for integrating Zoho Desk with AWS IOT.
Integrating Zoho Desk with AWS IOT helps in offering a better customer support experience to businesses and customers. The integration helps in providing a fast and efficient customer service experience because customers do not have to wait in long queues. It also helps in reducing operational costs because there will not be any need of hiring support personnel like call center operators or agents. There will be no requirement of expensive real-time monitoring or automation systems for managing customer support processes and service delivery status.
The process to integrate Zoho Desk and AWS IOT may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.