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Zoho Desk + AWS IOT Integrations

Syncing Zoho Desk with AWS IOT is currently on our roadmap. Leave your email address and we’ll keep you up-to-date with new product releases and inform you when you can start syncing.

About Zoho Desk

Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.

About AWS IOT

The AWS IoT is a programmable, Wi-Fi-enabled handheld input device based on the Amazon Dash Button hardware. This button allows Amazon Web Services (AWS) users to automate an action in the AWS public cloud.

AWS IOT Integrations

Best Zoho Desk and AWS IOT Integrations

  • Zoho Desk SMS By Connect

    AWS IOT + SMS By Connect

    Send an SMS message to Selected Contacts on AWS IoT Button’s Single-Click Read More...
    When this happens...
    Zoho Desk Single Click
     
    Then do this...
    SMS By Connect Send Message
    Configure AWS IoT Button with your Appy Pie Connect account and send SMS messages to a single or group of contacts on button’s single-click. While setting up this Connect, you need to enter the Device Serial Number (DNS) of your AWS IoT Button and ‘predefined text’ to be sent to a single or group of contacts. Once active, whenever you press AWS IoT button, an SMS message will be sent to the contacts you specified.
    How It Works
    • Whenever you press AWS IoT button
    • Appy Pie Connect sends an SMS to the contacts specified by you
    What You Need
    • An Appy Pie Connect Account
    • AWS IoT Button
  • Zoho Desk SMS By Connect

    AWS IOT + SMS By Connect

    Send an SMS message to Selected Contacts on AWS IoT Button’s Double-Click Read More...
    When this happens...
    Zoho Desk Double Click
     
    Then do this...
    SMS By Connect Send Message
    Configure AWS IoT Button with your Appy Pie Connect account and send SMS messages to a single or group of contacts on button’s double-click. While setting up this Connect, you need to enter the Device Serial Number (DNS) of your AWS IoT Button and ‘predefined text’ to be sent to a single or group of contacts. Once active, whenever you press AWS IoT button, an SMS message will be sent to the contacts you specified.
    How It Works
    • Whenever you press AWS IoT button
    • Appy Pie Connect sends an SMS to the contacts specified by you
    What You Need
    • An Appy Pie Connect Account
    • AWS IoT Button
  • Zoho Desk Microsoft Teams

    AWS IOT + Microsoft Teams

    Send Microsoft Team channel message on AWS IoT Button’s Single-Click Read More...
    When this happens...
    Zoho Desk Single Click
     
    Then do this...
    Microsoft Teams Send Channel Messages
    Configure AWS IoT Button with your Appy Pie Connect account and Send Microsoft Team channel message on button’s single-click. While setting up this Connect, you need to enter the Device Serial Number (DNS) of your AWS IoT Button and ‘predefined text’ to be sent in Microsoft Teams channel. Once active, whenever you press AWS IoT button, A message will be sent in the Microsoft Teams channel you specified.
    How It Works
    • Whenever you press AWS IoT button
    • Appy Pie Connect sends a message in Microsoft Team channel which specified by you
    What You Need
    • Microsoft Teams Account
    • AWS IoT Button
  • Zoho Desk Microsoft Teams

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Zoho Desk {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Zoho Desk + AWS IOT in easier way

It's easy to connect Zoho Desk + AWS IOT without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when new contact is created.

  • New Ticket

    Trigger when new ticket comes.

  • Double Click

    Triggers when you double click on IOT Button.

  • Long Press

    Triggers when long press on IOT Button.

  • Single Click

    Triggers when you click on IOT Button.

    Actions
  • Create Account

    Create an Account

  • Create Customer

    Creates a customer.

  • Create Ticket

    Creates a Ticket.

  • Update Contact

    Update a contact.

  • Update Ticket

    Updates an existing ticket.

How Zoho Desk & AWS IOT Integrations Work

  1. Step 1: Choose Zoho Desk as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Zoho Desk with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select AWS IOT as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate AWS IOT with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zoho Desk and AWS IOT

Zoho Desk is a cloud-based customer support software for businesses. It helps companies to manage the customer support process effectively. Zoho Desk enables companies to offer feedbacks, resputions, and support through a self-service channel, email, phone call, live chat, etc. The customers can create new support tickets through any channel. They can also navigate through the history of already created tickets to get the list of open tickets.

AWS IOT is a service offered by Amazon Web Services. It allows developers to build applications using sensors and other devices connected to the internet. AWS IOT provides a platform to build applications in the cloud. It offers services like device management, data processing, and analytics. It allows integration with many third-party services such as Twilio, Stripe, Salesforce, etc.

Zoho Desk and AWS IOT Integration

Zoho Desk can be integrated with AWS IOT to provide a cloud-based customer support spution for businesses. AWS IOT can be integrated with Zoho Desk through its API. AWS IOT provides IoT platform to build applications. The AWS IOT has an SDK which is provided in several programming languages like Java, Python, NodeJS, etc. The AWS IOT also provides some sample code for hardware integration with mobile devices, web apps and cloud services. For example, it provides a sample code for Arduino integration with mobile app using Android or iOS plugin. This plugin allows an Arduino board to communicate with mobile device through Bluetooth. The Arduino board can send data to mobile device and vice versa.

In order to integrate Zoho Desk with AWS IOT, first users need to create a new application in the AWS IOT conspe. Then they need to add the required components such as devices, rules, etc. for integrating Zoho Desk with IoT. Users need to create an application program interface (API. key from Zoho Desk panel for enabling communication between Zoho Desk and AWS IOT. This API Key contains the password used for authentication and authorization of Zoho Desk. After creating the API Key users need to add it in AWS IOT conspe for integrating Zoho Desk with AWS IOT.

Benefits of Integration of Zoho Desk and AWS IOT

Integrating Zoho Desk with AWS IOT helps in offering a better customer support experience to businesses and customers. The integration helps in providing a fast and efficient customer service experience because customers do not have to wait in long queues. It also helps in reducing operational costs because there will not be any need of hiring support personnel like call center operators or agents. There will be no requirement of expensive real-time monitoring or automation systems for managing customer support processes and service delivery status.

The process to integrate Zoho Desk and AWS IOT may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.