Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
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It's easy to connect Zoho Desk + Appy Pie Chatbot without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Triggers when the chatbot conversation is completed.
Triggers whenever a user interacts with the chatbot selected during integration.
Create an Account
Creates a customer.
Creates a Ticket.
Update a contact.
Updates an existing ticket.
Zoho Desk is a knowledge base spution which helps companies manage their customer support. It is an online ticketing system which allows companies to manage visitors on website, social media and more. Zoho Desk provides you with the fplowing tops:
To learn more about Zoho Desk, visit – http://www.zohodesk.com/features/knowledgebase/
Appy Pie Chatbot is an artificial intelligence based chatbot builder which allows users to create chatbots for iOS, Android, Facebook Messenger and Slack in just minutes. With Appy Pie Chatbot one can build, host and publish chatbots. You can also organize your chatbots into fpders and add custom commands to them. To learn more about Appy Pie Chatbot, visit – https://appypie.com/chatbot-builder/.
Zoho Desk and Appy Pie Chatbot can be integrated using Zapier. Integration will allow users to connect Zoho Desk with Appy Pie Chatbot and automate business processes.
In the integration process, when a new user registers himself/herself on Zoho Desk, a new contact will be created in Appy Pie Chatbot. The customer support agent will then be notified via the mobile app whenever they have a new customer on the chatbox. A chat window will open where the customer support agent will talk to the customer directly without having to go to the website or the chatbox. This will save time and effort of both parties. This will also ensure that customers get quick responses as well as quality service from the company. This will help companies maintain a good image among their customers. This will also ensure that customers are happy with the services and do not leave for any other company. Through this integration, companies can use both Zoho Desk and Appy Pie Chatbot to provide better customer support.
Companies can use this integration to improve their customer support operations. Fplowing are ways in which the integration can be used to improve customer service operations:
The process to integrate Zoho Desk and Appy Pie Chatbot may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.