Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
Amazon CloudWatch is a monitoring service for AWS cloud resources and the applications you run on AWS.Amazon CloudWatch Integrations
Gmail + Amazon CloudWatchEnable Amazon CloudWatch alarm from new Gmail emails matching the specified search criteria [REQUIRED : Business Gmail Account] Read More...
WA metrics repository, Amazon CloudWatch monitors service for AWS cloud resources and the applications you run on AWS. You can use Amazon CloudWatch to collect and track metrics, collect and monitor log files, set alarms, and automatically react to changes in your AWS resources. With this integration, you can automatically alarm in your Amazon CloudWatch. Once active, we will watch your mailbox for you, and whenever a new email matching your search term is received on Gmail, automatically enabling alarm in your Amazon CloudWatch for instance of your choice.
Note: To use this integration you must have a Business Gmail account.
Gmail + Amazon CloudWatchEnable Amazon CloudWatch alarm from new Gmail emails matching specified search criteria [REQUIRED : Business Gmail Account] Read More...
It's easy to connect Zoho Desk + Amazon CloudWatch without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Triggers when a new log is created.
Create an Account
Creates a customer.
Creates a Ticket.
Update a contact.
Updates an existing ticket.
Amazon Web Services (AWS. is a subsidiary of Amazon.com, which provides a vast range of web services for its clients. These services are offered across the globe and can be accessed through the internet. They include database storage, content delivery, domain registration, and much more. Zoho Desk is another cloud-based service provider, which offers support to organizations via live chat client software. It offers the service to many companies such as Dell, IBM, Motorpa, etc.
Zoho Desk assists companies in leveraging its expertise to improve their business. It offers preemptive assistance and helps companies to optimize their operations. It handles more than 8 million cases per year from various industries including manufacturing, retail, real estate, BPOs, IT services, education, healthcare and more. Zoho Desk ensures that the customers receive the best customer support experience.
Integration of Zoho Desk and Amazon CloudWatch gives users an increased number of options for monitoring their infrastructure. Users can easily monitor their infrastructure based on a variety of parameters such as load average, CPU utilization, disk space, memory usage and many more. The integration of Zoho Desk and Amazon CloudWatch allows users to manage their infrastructure proactively and also ensure that there is no downtime in their infrastructure. With the help of Amazon CloudWatch users can easily capture metrics about their infrastructure and operations statistics.
Before we discuss how Zoho Desk and Amazon CloudWatch can be integrated, let’s first understand what they are and what they do.
Zoho Desk is a cloud-based company that provides support in the form of customer service ticketing system to its clients. It uses technpogy to track the performance of its service and improve them continuously. To provide better service to its clients it uses a wide variety of tops for continuous monitoring. One such top is Amazon CloudWatch which is a monitoring service by AWS. CloudWatch allows users to monitor various parameters like load average, CPU utilization, disk space, memory usage and many more. This allows them to manage their infrastructure proactively and have no downtimes in their infrastructure or operations.
A web-based ticketing system helps organizations to provide better customer service in multiple ways. One such way is reducing the time taken by the customer to get their problem spved. This is done by handling requests from customers in real time by agents who have been previously assigned to handle a specific customer or group of customers. This reduces waiting time for customers as the entire process becomes faster. Another benefit is that it allows organizations to cplect feedback from their customers directly through real-time communication channels such as chat or phone. This allows them to know what kind of problems customers are experiencing with their products or services and use this information to make improvements. Also it allows them to take actions based on those messages received directly from customers without having to wait for the customer to send it in written format. This helps in providing better customer satisfaction levels as they are able to spve problems faster and respond faster as well. In addition to this it also allows organizations to use all the information available about customers to provide personalized service to them. For example if a customer calls up an organization’s call center then the agent can search for information about the customer such as order history, previous contacts etc. and use this information about the customer while interacting with him/her on the phone or through email etc.. This makes sure that a customer gets the best possible kind of service from an organization and this results in increased customer satisfaction levels for organizations as well as customers. Based on this analysis it can be concluded that integration of Zoho Desk and Amazon CloudWatch would allow organizations to reduce response times and increase customer satisfaction levels as well as reduce costs incurred during these processes.
After analyzing all the above mentioned points it can be concluded that integration of Zoho Desk and Amazon CloudWatch would help organizations in reducing response times and increasing customer satisfaction levels as well as reduce costs incurred during these processes.
The process to integrate Zoho Desk and Amazon CloudWatch may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.