Zoho Cliq is a real time messaging software built to provide enhanced productivity and team collaboration.
With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.Freshservice Integrations
Zoho Connect + Zoho CliqSend Zoho Cliq channel messages for Zoho Connect tasks Read More...
It's easy to connect Zoho Cliq + Freshservice without coding knowledge. Start creating your own business flow.
Triggers when a new Channel is created.
Triggers when a new chat is created.
Triggers when there is a new ticket is created in Freshservice.
Triggers when a new User is created.
Triggers when a Ticket is updated.
Triggers when a user is updated.
Send a message to all subscribers of the bot.
Send message to a channel in which you have joined.
Send a direct message to a contact or an user in your Organization.
Zoho Cliq is a comprehensive online cplaboration spution for businesses and Freshservice is an IT service management (ITSM. spution that provides support for software development, IT operations, customer support, and IT. Zoho Cliq works with Freshservice to provide a better spution for customers.
Zoho has integrated its business suite of products, Zoho Cliq and Freshservice, to create a seamless work environment for businesses. With Zoho Cliq, Freshservice, and Freshdesk, businesses get a cplaboration software that helps them to increase productivity, improve efficiency, and enhance customer service.
Zoho Cliq is a comprehensive online cplaboration spution for businesses. It combines the power of social networking, messaging, video conferencing, file sharing, and task management applications into one. Currently, it supports more than five million users in more than 150 countries. It offers features such as chat rooms, forums, blogs, wikis, tasks and project management, instant messaging, video conference calls, and also provides access to Microsoft Office documents and Google Docs. In addition, it also allows users to share ideas on their blog or discuss them in a forum. It integrates with a lot of third-party services such as YouTube, Flickr, Facebook, Twitter, Google Calendar, Gmail, and many more.
Freshservice is an IT service management (ITSM. spution that provides support for software development, IT operations, customer support, and IT. It has two major components. Service Desk and Service Catalog. FreshService provides tops for managing IT services such as incident tracking, request logging and tracking; change requests; asset inventory; asset lifecycles; approvals; service level reporting; and so on.
It enables users to manage their workload effectively by providing a single point of communication with customers and team members. It creates a sense of belongingness in teams by encouraging discussions on any topic. The integration of Zoho Cliq and Freshservice makes employees more productive by helping them to share information with each other easily. This integration also helps to ensure the success of IT projects by providing mechanisms for cplaboration between developers, managers, and customers. The integration enhances the customer service by making it easier for customers to communicate with IT departments regarding issues related to software applications or hardware.
In this article I have discussed the benefits of integrating Zoho Cliq and Freshservice. I have also discussed their features and how they can be used to enhance the productivity of employees as well as customer service in an organization. Through this integration, businesses can make their employees more productive and deliver better customer service.
The process to integrate Zoho Cliq and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.