Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Zoom is a cloud-based video communications app that brings video conferencing, online meetings and group messaging into one easy-to-use application. It is the best tool for teams to get together, take action and move forward.Zoom Integrations
Zendesk + SalesforceCreate a Lead in Salesforce for Every New Zendesk Ticket Read More...
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It's easy to connect Zendesk + Zoom without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers when a new Meeting or Webinar is created.
Triggers when a new Recording is completed for a Meeting or Webinar.
Triggers when a new registrant is added to a Webinar.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Creates a new Zoom Meeting. Note: The meeting options such as join before host, host video, participants video and audio setting would follow the account/user group setting in Zoom web page.
Add a new meeting registrant.
Create registration questions that will be displayed to users while registering for a meeting.
Creates a new webinar registrant.
Zendesk is a customer service spution which enables companies to focus on the customers by streamlining. This is done via the integration of Zendesk and Zoom, which allows for managing customer care with high efficiency.
Zendesk helps people in customer service to be more organized and efficient. It can be integrated with various other applications such as Salesforce.com, Google Calendar, Slack, HipChat, MS Dynamics CRM, Hubspot, Webex, Mavenlink, Jira Software, etc.
Integration with Zoom has been available since 2014. The integration helps companies to provide more convenience to their customers – they can interact with support specialists from anywhere in the world through an audio or video call. The companies’ employees are able to use Zendesk to access and manage customer phone calls at any time.
Zoom is a service for video conferencing. It is used by over 4,500 organizations all around the world. It is used to cplaborate internally or with external partners.
Companies are able to use the integration of Zoom and Zendesk to enable their employees to make calls to customers when needed. Customers can also call the company whenever they need help with something. This provides ease for both parties – it is more convenient for customers to talk to support representatives right away without waiting for a reply later. The company benefits from this as well– having 24/7 customer service availability is important for companies that operate globally. The employees can manage phone calls on Zendesk – they can add notes during the call or add new records in Zendesk about the conversation.
Zendesk helps companies to improve their customer service and save time of their employees. Companies that use Zendesk and integrate it with other sputions will be able to improve communication between support specialists and their customers.
The process to integrate Zendesk and Zoom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.