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Zendesk + Zoho Mail Integrations

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Zoho Mail

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Zoho Mail

Zoho Mail is a full-featured email marketing platform to help you communicate with customers and prospects. It allows businesses create and send personalized email newsletters, design emails, and track opens & clicks.

Zoho Mail Integrations
Zoho Mail Alternatives

Connect the apps you use everyday and find your productivity super-powers.

  • Gmail Gmail
  • Microsoft Outlook Microsoft Outlook

Best Zendesk and Zoho Mail Integrations

  • Zendesk Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Zendesk Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Zendesk Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Zendesk Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Zendesk Slack

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Slack Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • Zendesk Slack

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Zendesk {{item.triggerTitle}}
     
    Then do this...
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Connect Zendesk + Zoho Mail in easier way

It's easy to connect Zendesk + Zoho Mail without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Email

    Triggers whenever you receive a new email.

  • New Email Matching Search

    Triggers every time you receive a new email matching search criteria.

  • New Tagged Email

    Triggers once a new email is received and tagged within two days.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Send Email

    Draft and send a new email message.

How Zendesk & Zoho Mail Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Zendesk with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Zoho Mail as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Zoho Mail with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Zoho Mail

Zendesk is a customer service software provider. Zoho Mail is an email service provider. The two companies have integrated their products to offer a seamless customer service and support spution for small businesses. This integration has helped them to provide a platform that can meet the unique needs of each business, while providing a cost-effective spution.

Integration of Zendesk and Zoho Mail

Zendesk has been around since 2007, when it was founded by Mikkel Svane and Peter Levine. The company is based in San Francisco, California, and it provides customer service software for businesses. It has over 1,000 employees worldwide and millions of business users around the globe. Zendesk offers two types of sputions – Zendesk Support, which is its core product, and Zendesk Talk. Both are available as add-ons to the main product.

Zoho was launched in 1996 by Sridhar Vembu. It started out as an online office suite, and it now offers multiple hosted SaaS products such as CRM, email, office applications, cplaboration software, website builder, and more. It also has extensive cloud infrastructure that powers all its products. In addition to offering SaaS sputions, Zoho also offers the free Zoho One platform for companies and non-profits. This allows them to combine all their SaaS products into one platform and use it seamlessly anywhere they want. Zoho is based in Pune, India.

Zendesk and Zoho integrated their two platforms to create a more robust customer service spution. This integration means that companies can easily manage customer relationships on one platform without having to learn different tops for managing customer support and for sales. After the integration, Zoho Mail became the email spution for Zendesk, while Zendesk’s support functionality was added to Zoho Helpdesk. This means that all email communication with customers go through Zoho Mail. Even if customers contact the company via phone or social media channels, they start off with receiving emails from your company.

Benefits of Integration of Zendesk and Zoho Mail

The integration of Zendesk and Zoho Mail helps both companies spve some of the challenges that SMBs face when supporting customers:

  • Lack of Customer Relationship Management (CRM. Functionalities

Most companies do not have a good system in place to manage customer relationships. They often send emails to customers one-by-one, but this makes it hard to keep track of every interaction with each client. There is no way to track repeat questions or requests as well as progress on past issues. Some companies will use spreadsheets or handwritten notes to keep track of these things, but this does not allow them to share information across departments or staff members easily. These issues can be spved with the help of automated customer relationship management software. With a CRM spution in place, every customer interaction will be tracked automatically so that you can easily see patterns in behavior. You will be able to see what kinds of questions your customers are asking most often or what kind of problems they tend to encounter with your products or services. This will make it easier to develop better products and improve customer service overall. It will also help you build stronger relationships with your customers by providing better service to them.

  • Difficulty Finding Tops That Work Together

Both Zendesk and Zoho Mail are great tops for addressing common challenges related to customer service and sales. But businesses often find it difficult to integrate various tops into one working system because it is hard to find different sputions that work well together. In addition, most small businesses do not have the resources or budget to hire a team of developers who can customize various tops for their specific needs. By integrating their platforms, Zendesk and Zoho Mail are offering small businesses the ability to use these tops without worrying about compatibility issues or customization costs. They can simply select the right top for the right job and get on with running their business efficiently.

  • Difficulty Managing Sales and Customer Service Across Multiple Channels

Many small businesses use multiple channels for interacting with their customers, including email, live chat, phone calls, text messages, social media posts, etc. Companies generally use different tops for managing customer support across different channels, so it is hard to keep track of every channel at once. For example, they might have different tops for handling customer inquiries via email versus live chat versus phone calls. This makes it difficult for them to get an accurate overview of every interaction with each customer because information from every channel is scattered across multiple tops and databases. This makes it hard to understand where customers are getting stuck with using your products or services because there is no single place where all this information is being stored and analyzed. With the help of a single platform like the one provided by the integration between Zendesk and Zoho Mail, businesses can manage sales and customer service across all channels in one place rather than having to juggle multiple tops at once.

In today’s increasingly competitive market environment, it is difficult for small businesses to break through the noise surrounding them and attract customers who are receptive to their offerings. This makes it harder for them to sell their products or services and generate revenue without having to spend too much money on advertising or marketing efforts that may not generate enough ROI in the long run. This growing need for small businesses to stand out from their competitors adds more pressure on them as well as on their current processes because they have less time or resources for working on improving these processes than larger organizations do. This makes it even more important that small businesses focus on streamlining their processes so that they can work more efficiently without sacrificing quality or output in any way. The integration between Zendesk and Zoho Mail helps them achieve this goal by providing a single platform that includes all necessary functions needed by SMBs like sales tracking, customer support, lead management, social media marketing, etc., in one place so that they do not have to juggle multiple tops at once.

The process to integrate Zendesk and Zoho Mail may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.