Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Xzazu is a lead distribution platform that lets you deliver your leads to the right customer at the right price.Xzazu Integrations
Zendesk + SalesforceCreate a Lead in Salesforce for Every New Zendesk Ticket Read More...
Zendesk + Office 365Create Office 365 Events for every New Zendesk Ticket Read More...
It's easy to connect Zendesk + Xzazu without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers when a new outbound lead is available for your contract.
Triggers when a new outbound ping is available for your contract.
Triggers when a new pong result is available for your ping.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Create an Inbond lead.
Zendesk is a customer support platform. Zendesk provides companies with a central platform to manage customer service, marketing and sales, knowledge management, and human resources. The company was founded in Copenhagen in 2007 by Mikkel Svane. In 2013 Zendesk was listed on the New York Stock Exchange. Zendesk has more than 13,000 customers, including Sony, Adidas, CNN, and Sony PlayStation.
Xzazu is a communication platform that offers businesses a new way to understand and communicate with their customers. Xzazu combines voice, video and chat in one integrated system that enables businesses to converse directly with their customers. The Xzazu technpogy is based on the concept of chatterbot, the "artificial" or "computer" conversation that lets you interact with a computer program via keystrokes or speech. Chatterbot has been used by numerous startups in recent years as an integral part of their business model.
Analysing the problem statement we can say that both companies have a great potential of working together for the benefit of their clients. It is important for the clients to provide high-quality services to gain a competitive advantage in the market they operate in. However, it can be challenging for companies to reach the level of quality required for providing the best service possible. That’s why integration between both companies will help them to achieve their goals and objectives. The companies will be able to spve their problems through integrating the two platforms - Zendesk and Xzazu. For example, when a team member answers a phone call or responds to an email, he/she will be able to use the Xzazu app to speak with a customer via the mobile device.
Integration of Zendesk and Xzazu will allow companies to spve many problems at once. For example, when the direction manager receives the report about how their employees are working, they will be able to see which one of them is using the Xzazu app and which one is not. Then they will be able to take necessary actions to spve this problem. Moreover, integration of Zendesk and Xzazu will make it possible for companies to increase the level of quality of their services and reduce costs associated with providing those services. This can be achieved by reducing the number of phone calls and emails from customers. Also integration of Zendesk and Xzazu will significantly increase the productivity of employees who work with customers. They will be able to use the Xzazu app to communicate with customers on their mobile devices. This will allow them to save time and focus on more important tasks instead of spending a lot of time answering phone calls and responding to emails. In addition, integration of Zendesk and Xzazu will improve communication between employees who work with customers. This is because all employees will have access to all data about each client at any point in time during their work day. This will allow them to share information more easily among each other and provide the best service possible to their clients. All these factors will allow companies to increase revenue and save money at the same time.
In conclusion, we can say that integration of Zendesk and Xzazu will help companies to spve many problems at once. It will also help them to achieve higher level of customer satisfaction by increasing productivity and reducing costs associated with providing services. Moreover, such integration will help them improve communication between employees who work with customers. As a result, we believe that integration of Zendesk and Xzazu has great potential for success in today's modern business world.
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