Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
WordPress is software that you use to create stunning websites or blogs. With WordPress, you can create a beautiful website, blog, or app without any technical knowledge. You simply add and arrange content and features using WordPress' stylish & intuitive interface.WordPress Integrations
Zendesk + SalesforceCreate a Lead in Salesforce for Every New Zendesk Ticket Read More...
Zendesk + Office 365Create Office 365 Events for every New Zendesk Ticket Read More...
It's easy to connect Zendesk + WordPress without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggered when you add a new comment.
Triggers when form submission is submitted.
Triggered when you add a new post.
Triggered when a new user is added.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Create a new post, including the status allowing the creation of drafts.
Create user including the status allowing the creation of drafts
Deletes a existing custom post type.
Deletes an existing user.
Zendesk Help Center Plugin
This plugin allows you to connect your WordPress site to the Zendesk Help Center. You can easily manage support tickets from within WordPress by setting up your own subdomain or domain name in the plugin settings. It can also be used as a standalone support ticketing system.
Zendesk FastTrack Plugin
This plugin powers up your Zendesk support team with the information they need to handle tickets—and get back to customers quickly—from any part of your WordPress site. Dispatchers can view agent activity, agent status, create tickets, and more, all from within WordPress.
Zendesk Button Plugin
This plugin enhances your WordPress site with a simple button that lets visitors submit inquiries directly to your Zendesk Help Center without leaving your site. Visitors can enter their email address and a ticket will be created automatically for them in Zendesk Support. They can also submit additional information through the form.
Zendesk Customer Feedback Chrome Extension
This Google Chrome extension enables your visitors to provide feedback directly on your WordPress site. When they are viewing your website, they can click on the Zendesk icon to submit a feedback ticket to your Zendesk Help Center account. The feedback will be sent to the email address that you specify in the plugin settings.
Zendesk Message Plugin
This plugin connects your WordPress site with Zendesk Support to send messages from your WordPress blog to your Zendesk Support agents. This helps enable you to respond to questions that you receive directly from your website visitors without having them leave your site and go into Zendesk Support. You will have logs of all messages sent through your site that you can use to track response times and monitor performance.
The process to integrate Zendesk and WordPress may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.