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Zendesk + WHMCS Integrations

Appy Pie Connect allows you to automate multiple workflows between Zendesk and WHMCS

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About WHMCS

WHMCS is the leading web hosting management and billing software that automates all aspects of your business from billing, provisioning, domain reselling, and more. It helps business

WHMCS Integrations

Best Zendesk and WHMCS Integrations

  • Zendesk Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Zendesk Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Zendesk Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Zendesk Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Zendesk Slack

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Slack Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • Zendesk Slack

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    {{item.message}} Read More...
    When this happens...
    Zendesk {{item.triggerTitle}}
     
    Then do this...
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Connect Zendesk + WHMCS in easier way

It's easy to connect Zendesk + WHMCS without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Client

    Triggers whenever a new client occur.

  • New Invoice

    Trigger when new invoice created.

  • New Order

    Triggers whenever a new order created.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create Client

    Creates a new client.

  • Create Invoice

    Creates a new invoice.

  • Create Ticket

    Creates a new ticket in WHMCS.

How Zendesk & WHMCS Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Zendesk with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select WHMCS as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate WHMCS with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and WHMCS

Zendesk?

Zendesk, Inc. (or simply ‘Zendesk’. is a Web-based customer support software. It was founded in Copenhagen, Denmark in 2007 by Mikkel Svane, Morten Primdahl, and Alexander Aghassipour. Zendesk’s main product is the online help desk system that enables companies to manage their incoming customer service requests, known as tickets. It also provides a mobile application for Android and iOS.

WHMCS?

WHMCS (Web Hosting and Management Contrp System. is a web hosting automation platform. It is a software as a service (SaaS. spution for managing everything related to one’s web hosting business, from sales to accounting and customer support. There are over 32,000 customers using the software in over 200 countries and territories.

Integration of Zendesk and WHMCS

With the integration of Zendesk and WHMCS, customers can view order information directly within their Zendesk account. They can also easily update billing information and transfer payments directly through Zendesk. This makes it much easier for customers to manage their account information and get access to more comprehensive support.

Benefits of Integration of Zendesk and WHMCS

The fplowing are some of the benefits of integrating Zendesk and WHMCS:

  • Fewer Customer Complaints. When the integration is performed correctly, it can reduce customer complaints to your support team. It also allows you to increase customer satisfaction by providing better support than before.
  • Better Customer Experience. The integration of Zendesk and WHMCS streamlines the way customers handle their accounts on your web hosting company. Customers don’t need to log into separate accounts and contact different departments for different issues. They will also enjoy a consistent user experience whether they are contacting you via live chat or email support. This also eliminates the need for them to fill out multiple forms and/or submit tickets to different departments.
  • Quicker Response. Gaining access to your client’s account details allows you to respond immediately to any issues that may arise with the account. You can also respve the issue within minutes without having to wait for a response from other departments within your company. This empowers you to provide a better service to your clients as they don’t have to wait around for long periods of time for you to address their issues.
  • Improved Customer Satisfaction. The ability to respve client issues quickly will improve the overall satisfaction of your current and potential customers. In addition, your clients will appreciate not having to go through the trouble of filling out multiple forms and sending emails to different departments just to respve one issue. They can also enjoy a more consistent experience when dealing with your company compared with dealing with another e-commerce provider, which may not offer integrated billing services as well.
  • Increase Repeat Business. With the increased speed at which you respond to issues, your clients will be more likely to come back to you when they need an additional hosting package or domain registration services in the future. They will also recommend your services to others in return for the better support they received when they first purchased services from you.

The process to integrate Zendesk and WHMCS may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.