Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
TickTick is a simple and effective to-do list and task manager app with seamless cloud synchronization across all your devices.TickTick Integrations
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It's easy to connect Zendesk + TickTick without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers when a new completed task is created
Triggers when a new task created in TickTick.
Triggers when an uncompleted task is updated in TickTick.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Adds a new task to a list.
Zendesk is a customer service company that allows businesses to easily manage their customer service and support teams. It provides a platform for businesses to customize their customer support experience and it provides social media management, email support, live chat, on-call scheduling, training, reporting, and customer feedback tops.
It is a project management top with a focus on task management and cplaboration. It supports various projects like software development, marketing campaigns, launch events, etc. It helps the team track time spent on tasks by users and makes planning easier by making it easy to create milestones, add tasks to those milestones, and set due dates.
Using TickTick’s API, Zendesk added an option to link your Zendesk account with TickTick. With this integration, all projects and tasks created in TickTick can be directly linked to a Zendesk ticket. You will need the API key from your TickTick account to enable this integration. TickTick’s API is open-source and available at https://github.com/ticktick/ticktick-api.
It eliminates the need for transferring information from one platform to another. By integrating the two platforms, both systems work seamlessly together. This way, a user can view all the necessary information they need in one place. The integration also makes it easier for them to send and receive notifications about their tasks and tickets. A user can be notified when their ticket has been updated in Zendesk or TickTick depending on who created it (user or company. Users can automatically attach files or links to the ticket from their TickTick project. This eliminates the need to manually attach files to the ticket. Users can use Chrome extension or Outlook add-in to manage their tasks from within Zendesk.
The process to integrate Zendesk and TickTick may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.