Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Colligso enables businesses to grow profitably by providing an easy to use and integrated platform to create and cultivate digital customer relationships. TextIn helps businesses to engage directly with customers using text messaging (SMS) and landing pages.Colligso TextIn Integrations
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It's easy to connect Zendesk + Colligso TextIn without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Import Customer from other app to your Colligso account. Run campaign in Colligso to first obtain permission for text messaging and then to reach out using text.
Create order in Colligso so customer can be added to appropriate remarketing segments. These segments could then be used to automated 'we miss you' and loyalty related campaigns to bring customers back.
Get opt-in for marketing
Zendesk is a software company that creates customer service software. The company was founded in 2007 by Mikkel Svane and Morten Primdahl, who are still the current CEO and CTO of the company. The company’s headquarters are in San Francisco, California and their offices are located all around the world. The company’s name is derived from the novel “The Circular Ruins” written by Jorge Luis Borges. In the book, the protagonist experiences a dream in which he walks into a room full of tables piled with books. He recognizes these books as ones that he has read before or will read in the future. The same book can be read multiple times but the reader can only ever see one page at a time. According to Zendesk, this book represents the idea of understanding customers. One person may have a different experience than another because they view a situation differently, but the situation is always interpreted through a lens of experience. This idea also illustrates the way that customers are never truly satisfied, no matter how good their experience is.
In 2011, Zendesk began using an open-source license for its software code, making it available for developers to change and use freely. They decided to do this because they wanted to give back to the community that had helped them grow over the years. In 2013, the company was valued at $1 billion and it has been continuously growing since then. It has surpassed one billion users in 2017.
Cpligso TextIn is a communication platform that allows users to send text messages directly from their computers without having to use their smartphone. It is primarily used by businesses to send notifications, reminders or updates to employees and members of their teams. The company was founded by Dan Reiff in 2015 and it has grown exponentially since then. They now have more than 1 million users in 190 countries across the globe.
Zendesk has integrated Cpligso TextIn into its system, allowing companies to send messages directly to people’s phones through Zendesk. The integration makes it possible for companies to send messages to anyone on their contact list who uses Zendesk, regardless of whether they have Cpligso TextIn or not. This can be done easily by going on Zendesk’s contact page and clicking “import contacts from Cpligso TextIn”. Once you have done this, your contact list will load within Zendesk, where you can add or remove certain contacts. For example, if you want to remove someone from your contact list, simply check the box next to their name and click delete. You can also click “add new contact” if you would like to add a new contact who does not currently exist in your list. If you are looking to switch back to your original contact list, simply click “switch back to original contacts” at the top right corner of your screen. Another great feature about Zendesk is that you have the option of exporting your entire contact list as CSV so that you can keep track of all your contacts online without having to go back to Cpligso TextIn every time you need to view your entire contact list.
There is no limit to how many messages you can send through Zendesk, as long as the recipient has Cpligso TextIn on their phone. You can send monthly newsletters, weekly reminders or simple updates about what is going on within your organization. It makes it easier for you to communicate with your team without having to rely on email or instant messaging applications. Also, it allows you to get everything done faster and keep track of everything that goes on throughout the day instead of spending time trying to figure out what everyone needs from you on any given week or month.
I would definitely recommend integrating Zendesk with Cpligso TextIn because it allows businesses to communicate efficiently with their team members. Zendesk gives businesses contrp over their communications while also making it convenient for them because all their employees are already on one platform instead of having multiple platforms they need to log into every day. It also saves them money because they are not required to purchase two separate softwares when they only need one.
The process to integrate Zendesk and Cpligso TextIn may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.