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Zendesk + Square Integrations

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Square

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Square

Square is the free point-of-sale app that lets you sell anywhere and any way your customers want to buy. You can run your business more safely with contactless and remote payments through the Point of Sale app.

Square Integrations
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Best Zendesk and Square Integrations

  • Zendesk Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Zendesk Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Zendesk Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Zendesk Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Zendesk Slack

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Slack Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • Zendesk Slack

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Zendesk {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Zendesk + Square in easier way

It's easy to connect Zendesk + Square without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Customer

    Triggers when a new customeer occurred.

  • New Transaction

    Triggers when a new transaction is processed.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create Customer

    Creates a customer.

  • Create Order

    Creates an order.

How Zendesk & Square Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Zendesk with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Square as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Square with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Square

Zendesk is a customer service software top for companies that need help with their customer service. It helps them keep track of their customers’ support tickets and activity, such as who is contacting them and how customers are responding to their help. The company was founded in Copenhagen, Denmark in 2007 by Mikkel Svane and Bo Brügger. In 2009, the company moved its headquarters to San Francisco, California.

Square is an online payment processing system for small businesses. Square offers a credit card reader to attach to smartphones and tablets to accept payments from customers by card. Square was founded in 2009 by Jack Dorsey (Twitter co-founder), Jim McKelvey and Twitter software engineer Jim Biznasty.

In 2010, Zendesk acquired Talkdesk, a European customer support application for $8 million in stock. With the acquisition, Zendesk CEO Mikkel Svane stated that Talkdesk would be used to improve Zendesk’s international presence.

In 2012, Zendesk integrated with Square so that Square users can view their Zendesk ticket history. This integration allows for Square users to see their past customer service interactions within one simple view. Zendesk uses this information to provide better service to its customers.

From the beginning of Zendesk, it was clear that the company wanted to grow to be a global company. Its goal was to help customers all over the world with their customer service. So when Square came along, it was the perfect match for Zendesk because Square helps small business accepts credit card payments through smartphones and tablets. These two companies grew into each other over time and have become inseparable because they both support small businesses by providing them with technpogy to manage their customers and transactions. Now that Zendesk and Square have partnered up, they are able to provide even better customer service than they could do before.

Zendesk is already known for its great customer service, but with the integration of Square, it can be even better. By integrating Square into Zendesk, Zendesk can now easily send data on transactions being made through credit cards to its clients using Square. Which means that the clients will now be able to get transaction data in one place on the same screen, which had never been done before. This will allow these clients to better manage their finances and have more insight into their business activities. Also, because Square is integrated into Zendesk, its customers can use Square’s new feature called “Card Case” which allows customers to see their entire history of transactions in one place so they can easily review past charges and make adjustments if anything looks out of order.

One benefit of integrating Square into Zendesk is that it allows for easier communication between Zendesk and Square about potential issues they may be having with each other’s systems or services. For example, if a customer complains about a charge through Square on their account, then the support team at Zendesk can contact Square’s support team about the issue. Doing so allows for faster response times to customer issues and more efficient management of customer issues in general.

As mentioned earlier, another benefit of integrating Square into Zendesk is that it gives both organizations access to valuable user data. This data includes the history of transactions made through credit cards on Square or through any other payment services integrated with Zendesk’s platform. This data can then be used by both companies for research purposes but also for marketing purposes as well. For example, if there is a new demographic of customer coming in through Square, both companies could use this information to change how they market themselves to these customers or maybe even create new products based on this information as well. Another way this data could be used is for product development purposes as well. If a lot of people from some particular area are using Square, then perhaps they need a feature on Square that serves their community, which could be developed by either or both companies.

Zendesk has been an essential part of many small business’s operations since its founding in 2007, but with recent integration with Square, it has become much more powerful than ever before. Now that Square has been integrated into Zendesk, businesses can get a better understanding of their finances and customer activity in general because all of this information can be viewed in one place. This integration is useful for businesses because it makes it easy for them to keep track and manage their financial information as well as their interactions with customers through email or phone calls. With this integration, businesses also save money because Zendesk and Square offer lower rates and fees since they are both partnered together. As a result of all these benefits, businesses are now able to better manage their money, save time on paperwork, improve relations with customers and reach out to more customers than ever before. Not only does this integration help businesses improve their customer relations but it also helps Zendesk improve its own customer relations services as well. By integrating with Square, Zendeskin has made itself even more useful by making it easier for its clients to communicate with them when there is a problem or when something goes wrong with the system and they want to fix it right away. Overall, this integration will greatly help both parties by improving their services and performance overall while giving them access to each other’s user data for further research and development purposes as well as marketing purposes as well.

The process to integrate Zendesk and Square may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.