Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
SproutVideo is a video hosting platform with powerful video marketing, privacy, and analytical tools that take the guesswork out of sharing videos online.SproutVideo Integrations
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It's easy to connect Zendesk + SproutVideo without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Folders are a great way to organize videos in a hierarchical way within your account. Folders can contain both videos and other folders.
Triggers when a new video has been deployed within your account.
Triggers when a video has been watched
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Create a new access grant within your sproutvideo account.
Create a new folder within your SproutVideo account.
Create a new viewer login within your SproutVideo account.
Updates the settings for an existing access grant in your SproutVideo account.
Uploads a video to your SproutVideo account.
Zendesk is a company that provides customer support and service. It is a software company that works in the cloud-based system. On the other hand, SproutVideo is an online video platform that allows users to host, share and monetize videos. Zendesk is one popular web based on-demand video spution that has been used by many companies to manage their customer support needs effectively. This article will focus on the integration of Zendesk and SproutVideo and how it can benefit companies.
Zendesk is a cloud-based customer relationship management (CRM. top that helps organizations to deliver better products and services to their customers. It can be accessed via applications and social media. Zendesk can be integrated with other software platforms to improve its effectiveness. The software integrates with many different application providers like Salesforce, Facebook, Google Analytics, Stripe, MailChimp and more.
Zendesk also provides live chat as a free feature for all customers. The live chat feature is available for people who need instant assistance when using their software. They can get help through tpl-free phone number or email and chat.
Sproutvideo is a cloud-based online video platform that allows users to host, share and monetize videos. It gives businesses the ability to capture and edit videos directly from desktop or iOS devices. People can upload their videos from their mobile phones or desktops and edit them before uploading them on the website or sharing them on social media sites. The main purpose of this service is to allow people to share their videos with others on YouTube without having to download them to their computer first. SproutVideo offers a 14-day free trial before the user pays for its subscription plans. The monthly subscription plans start at $9 each month.
Zendesk works together with SproutVideo for customer service purposes. Zendesk has supported SproutVideo's video players in its customer service product since 2014 which means that any user could view the video directly from Zendesk's interface. Users are able to play the video from within Zendesk's conspe and they are also able to interact with its content, which includes the comments and likes as well as viewing video analytics. It also has a support for screen sharing feature so that customers can share their screens while chatting with SproutVideo's representatives if it is needed.
Zendesk's customers are able to get support from SproutVideo specialists in case they need help using the online video platform. They can ask questions regarding how to use the online video platform, where viewers can access it, how much does it cost to use it, etc. SproutVideo also offers useful video tutorials for its users so that they can learn how to use all of its features easily. For example, users can create a video channel on the online video platform just like they do on YouTube but with different benefits such as sharing videos with other users privately, managing their videos' privacy settings, adding paywalls or removing ads, etc. It also has a feature called "Fan Funding" which allows fans to fund videos by paying creators directly without having to subscribe to them. All of these features are available only in the paid version of SproutVideo.
In conclusion, Zendesk and SproutVideo integration will benefit both companies because they will be able to provide better service for their customers. Customers will be able to communicate easily with both companies through live chats and share information about their concerns quickly. The companies will be able to work together efficiently because they have been working together for a long time already.
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