Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Shopify is the leading cloud-based, multi-channel commerce platform designed for small and medium-sized businesses. It includes a huge selection of tools for anyone looking to start an eCommerce business.Shopify Integrations
Make your customer service more efficient by connecting your Shopify store with Zendesk. Once you set up the Shopify - Zendesk integration, Appy Pie Connect will automatically generate tickets in Zendesk every time a new order is placed in your shopify store.
Note: This integration doesn't create Zendesk tickets for already existing orders, but only new orders you receive after you've set it up.
Zendesk + SalesforceCreate a Lead in Salesforce for Every New Zendesk Ticket Read More...
Zendesk + Office 365Create Office 365 Events for every New Zendesk Ticket Read More...
It's easy to connect Zendesk + Shopify without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers when a new entry is added to a blog in your Shopify store.
Triggers whenever a order is "cancelled" (with line item support).
Triggers when a new customer is added to your Shopify account.
Triggers when a new purchase is made (only open orders) (with line item support).
Triggers when a new purchase is made (of any order status).
Triggers whenever a new purchase is "paid". You can choose a different order status like pending or refunded (with line item support).
Triggers when a new product is added to your Shopify store.
Triggers when an order is updated (with line item support).
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Creates a custom collection.
Creates a new customer.
Creates a new order (with line item support).
Creates a new product.
Zendesk is the leading cloud-based customer service spution that provides organizations of all sizes the tops to successfully deliver exceptional experiences to every customer. Zendesk’s products are easy to set up and use, and allow companies to focus on delighting their customers.
Shopify is a leading cloud-based, multichannel commerce platform that software developers and entrepreneurs use to build, launch, and manage their businesses. From start to finish, Shopify helps merchants get online, find customers, sell products, process payments, and scale their business.
Zendesk has launched a new app called “Shopify Connect” that allows the user to integrate its ticketing spution with Shopify. The app works on both types of Shopify store – web and mobile. It allows the users to create tickets from within the Shopify admin dashboard. The app also allows the users to assign an agent to a ticket using the agent’s email address. The agent will then receive a notification in his/her Zendesk inbox and can reply directly back by clicking on the ‘reply’ button in the notification email. The users will be able to send messages to the agent via the Shopify app as well as through emails.
The process to integrate Zendesk and Shopify may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.