Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Shipwire provides product fulfillment to growing product brands and retailers with ecommerce order fulfillment services powered by a global warehouse network and a cloud logistics platform.Shipwire Integrations
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It's easy to connect Zendesk + Shipwire without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers when a new order occurred.
Triggers when a new product occurred.
Triggers when a new purchase order occurred.
Triggers when a new receiving occurred.
Triggers when a new return occurred.
Triggers when a new vendor occurred.
Triggers when new warehouse occurred.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Create a new order in shipwire.
Create a new vendor in shipwire.
Creates a new warehouse in shipwire.
Zendesk is one of the most popular customer support platforms. It allows users to respond to messages, track them and organize all information about clients and their requirements in a central place. The top is widely used by small companies, startups, and even enterprise businesses.
Shipwire is a shipping service for eCommerce retailers that allows them to list their products on a marketplace or pack and ship them directly to customers. The company was founded in 2007 and today serves over 50,000 retailers.
Integration enables businesses to manage all sales channels from a single platform and eliminates the need to switch between different systems and apps. The integration of Shipwire with Zendesk helps streamline this whpe process. Opening orders in Zendesk automatically creates new Shipwire invoices or shipments. The same order can be processed through Shipwire and Zendesk simultaneously. This saves time and makes the cplaboration between the two tops more efficient.
Zendesk’s open API makes it easy for third-party developers to create add-ons to integrate various systems with Zendesk. For example, Shipwire’s plugins allow users to import orders from Magento, Shopify and other marketplaces. Another plugin allows users to invoice from Shipwire orders in Zendesk.
Simple integration of Zendesk and Shipwire drastically reduces the complexity of managing multiple sales channels. Integrating the two systems streamlines processes and allows users to focus on what is most important — delivering great customer experiences.
The process to integrate Zendesk and Shipwire may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.