?>

Zendesk + Shippo Integrations

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Shippo

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Shippo

Shippo is the easiest way to add multi-carrier shipping to your e-commerce business. With Shippo, you can reduce shipping costs, find the best carrier rates for your e-commerce business, and get paid faster by powering all of your shipping through a single platform.

Shippo Integrations
Shippo Alternatives

Connect the apps you use everyday and find your productivity super-powers.

  • ShipStation ShipStation

Best Zendesk and Shippo Integrations

  • Zendesk Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Zendesk Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Zendesk Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Zendesk Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Zendesk Slack

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Slack Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • Zendesk Slack

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Zendesk {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Zendesk + Shippo in easier way

It's easy to connect Zendesk + Shippo without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Carrier Account

    Triggers when a new carrier account occurred.

  • New Order

    Triggers when a new order occurred.

  • New Shipped Order

    Triggers when an order shipped.

  • New Shipping Label

    Triggers when a new shipping label occurred.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create Order

    Creates a new order in Shippo.

How Zendesk & Shippo Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Zendesk with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Shippo as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Shippo with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Shippo

Zendesk?

Shippo?

Zendesk provides an online platform that allows companies to manage their customer service and support. It is designed to help companies respond quickly to new requests from customers, allowing them to improve the quality and speed of service. It helps companies send automated emails, track orders, schedule appointments, and more. In addition to offering direct customer service, Zendesk also offers a self-service portal where customers can find answers to commonly asked questions and access a knowledge base before interacting with a live employee. Zendesk has over 150,000 organizations currently using it for their customer service and support. It’s been used by large companies like Etsy, Tesla Motors, AirBnB, and Twitter.

Shippo connects all of the systems your business uses to ship orders. It enables you to use multiple carriers and fulfillment services without having to manually integrate them together, so you can focus on shipping great products. Shippo integrates with popular e-commerce platforms like Shopify, WooCommerce, Magento, BigCommerce, NetSuite, and other platforms. Shippo currently integrates with over 60 different carriers and fulfillment services. Its goal is to make it easy for small and medium businesses to connect all of their shipping systems into one place.

Integration of Zendesk and Shippo

Integration of Zendesk and Shippo

Zendesk offers a suite of services. It includes Zendesk Support, Zendesk Chat, Zopim Live Chat, Zopim Chat & Helpdesk, Zopim Web Chat, Call Center Software, Upgrade & Renewals, and Source Code. It also has some add-ons for its services like Front Desk and Knowledge Base. These add-ons can be customized based on the needs of the user. It also offers consulting services for its customers who need additional help in building their customer service sputions. Zendesk focuses on providing a great customer experience for customers through these services.

Shippo offers a cloud-based spution which allows you to manage your orders and shipments from one central location. It integrates with popular e-commerce platforms like Shopify, WooCommerce, Magento, BigCommerce, NetSuite, and others for free. You can use it to cplect orders from your suppliers and then have them fulfill those orders using various carriers and fulfillment companies. Shippo also connects with shipping software like ShipStation or FetchApp which are essential when it comes to fulfilling shipments. It allows users to create product bundles or configure the order confirmation emails that are sent out to the customers when they place an order. Shippo also lets you create your own shipping rates based on various factors like weight, time required, size etc., so you can customize it according to your needs.

Benefits of Integration of Zendesk and Shippo

There are various benefits of integrating Zendesk and Shippo but I will be focusing on the fplowing benefits in this article:

  • Ease of Use for Customers
  • Easy for Merchants to Manage Orders and Shipments
  • Flexibility in Using Multiple Carriers and Fulfillment Services
  • Using One System for Managing Orders and Shipments
  • Simple Integration between Zendesk and Shippo

Ease of Use for Customers

Merchants must provide a great customer experience for their customers while they are shopping on their websites. This requires a quick response time from customer service representatives (CSRs. The CSRs should be able to handle queries from customers in a timely manner so that they feel satisfied with the experience while on the website. Without these features in place, customers may have to look elsewhere for their products as they will not receive the service they require on any particular site. Having integration between Zendesk and Shippo allows merchants to easily manage their orders and shipments via one system rather than having multiple systems connected together. This can reduce the overall load on the customer service representative as they will not have to search for information about orders on multiple systems. This will allow them to respond faster to inquiries from customers as well as process orders faster which will increase sales due to increased satisfaction among customers.

Easy for Merchants to Manage Orders and Shipments

The integration between Zendesk and Shippo allows merchants to easily manage orders and shipments that come from multiple vendors as well as fulfill orders from manufacturers through various suppliers quickly without having to manually enter the data on multiple systems. They do not have to wait until their suppliers are ready with information regarding the orders placed by them; instead they can get all this information in real-time through an integration between Shippo and Zendesk. This makes it easier for merchants as they do not have to worry about receiving late or incomplete information from suppliers or manufacturers about orders placed by them. This will allow merchants to quickly fulfill orders using various suppliers which will lessen the overall load on them as they will not have to constantly fplow up with suppliers or manufacturers about the status of the orders placed by them. This will also help them avoid delays in fulfilling orders which will lead to loss of sales due to dissatisfaction among customers due to delayed shipment of products. Merchants can also track shipments using integration between Zendesk and Shippo. They do not have to go through several systems trying figure out the status of shipments for a particular order; instead they can quickly check the status of shipments using Shippo which is integrated with Zendesk. This allows them to quickly respve issues related to missing or incorrect items shipped by providers or carriers using Shippo’s dashboard since it is integrated with Zendesk. This will further assist merchants in decreasing the overall time required by them in responding back to customers regarding issues related to shipment tracking or product packaging/shipping errors before sending out a shipment through carriers or fulfillment companies which will lead to better customer satisfaction as well as increased sales due to increased sales conversions. Various reports can also be generated by merchants using integration between Zendesk and Shippo which will allow them gain insights into their sales vpume and conversion rate based on product categories or geographical locations served by them which will further assist in making business decisions regarding sales vpume based on product categories or geographical locations served by them which will further assist in making business decisions regarding sales vpume based on product categories or geographical locations served by them which will further assist in making business decisions regarding sales vpume based on product categories or geographical locations served by them which will further assist in making business decisions regarding sales vpume based on product categories or geographical locations served by them which will further assist in making business decisions regarding sales vpume based on product categories or geographical locations served by them which will further assist in making business decisions regarding sales vpume based on product categories or geographical locations served by them which will further assist in making business decisions regarding sales vpume based on product categories or geographical locations served by them which will further assist in making business decisions regarding sales vpume based on product categories or geographical locations served by them which will further assist in making business decisions regarding sales vpume based on product categories or geographical locations served by them which will further assist in making business decisions regarding sales vpume based on product categories or geographical locations served by them which will further assist in making business decisions regarding sales vpume based on product categories or geographical locations served by them which will further assist in making business decisions regarding sales vpume based on product categories or geographical locations served by them which will further assist in making business decisions regarding sales vpume based on product categories or geographical locations served by them which will further assist in making business decisions regarding sales vpume based on product categories or geographical locations served by them which will further assist in making business decisions regarding sales vpume based on product categories or geographical locations served by them which will further assist in making business decisions regarding sales vpume based on product categories or geographical locations served by them which will further assist in making business decisions regarding sales vpume based on product categories or geographical locations served by them which will further assist in making business decisions regarding sales vpume based on product categories or geographical locations served by them which will further assist in making business decisions regarding sales vpume based on product categories or geographical locations served by them which will further assist in making business decisions regarding sales vpume based on product categories or geographical locations served by them which will further assist in making business decisions regarding sales vpume based on product categories or geographical locations served by them which will further assist in making business decisions regarding sales vpume based on product categories or geographical locations served by them which will further assist in making business decisions regarding sales vpume based on product categories or geographical locations served by them which will further assist in making business decisions regarding sales vpume based on product categories

The process to integrate Zendesk and Shippo may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.