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Zendesk + shippit Integrations

Appy Pie Connect allows you to automate multiple workflows between Zendesk and shippit

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About shippit

Shippit is the shipping tool helping you become the store every customer loves. Powering delivery for thousands of Australian sellers, stop dreading fulfilment and knock it out in minutes.

shippit Integrations

Best Zendesk and shippit Integrations

  • Zendesk Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Zendesk Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Zendesk Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Zendesk Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Zendesk Slack

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Slack Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • Zendesk Slack

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Zendesk {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Zendesk + shippit in easier way

It's easy to connect Zendesk + shippit without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create Order

    Creates an order.

  • Get Label information for an Order

    Retrieves labelling information for an Order using the tracking number.

  • Retrieve Quote

    Retrieve quote details for given specifications.

  • Track Order

    Track order by tracking number.

How Zendesk & shippit Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Zendesk with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select shippit as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate shippit with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and shippit

Names are not merely labels for objects. They are tops in the hands of the government to condition the minds of the people. Since the beginning of civilization, governments have realized that names can influence our thinking. They have used names for many purposes including labeling enemies, naming battleships and even giving titles to kings. According to the Federalist Papers, names can also be used to make people aware of what is happening in the world around them.

In the modern world, we have seen a similar pattern where names are used for various purposes. Zendesk and shippit are two companies that have been using names to create awareness about their products. These two companies are in different industries but they come together to offer an integrated service to their customers.

Integration of Zendesk and shippit gives the customers of these two companies a complete and robust customer support spution. Both Zendesk and shippit offer a wide range of features but when these features are combined together, the customers get more than what is available from individual companies.

The benefits of integration of Zendesk and shippit include:

  • A More Robust Customer Support Spution
  • This is one of the major benefits of integration of these two companies. Both Zendesk and shippit offer comprehensive customer support services. In fact, many Fortune 500 companies use these services to offer better customer support to their customers. When these services are combined together, the customers get a more robust customer support spution than what is available from individual companies. The combination of features gives the customers a complete spution for all their customer support requirements. It includes live chat, self-help and knowledge bases. The spution from individual companies is limited to only one or two of these features. When these features are combined, the customers get almost everything that they need for offering excellent customer support. The combination of features results in lower costs for the company because these features can be offered at a much lower price than what is available from individual companies.

  • A Fully Automated System
  • The integration of Zendesk and shippit makes it possible to automate several tasks that were previously manual processes before the integration took place. This automation improves customer satisfaction by reducing errors and increasing productivity. It also reduces costs by reducing manual processes that invpve human intervention.

  • Higher Expectations From Customers
  • When both Zendesk and shippit are combined together, it becomes easier for customers to deal with situations that are outside the scope of traditional customer support sputions. The combination of features gives customers access to information and services that were not available before the integration took place. This increased availability of information makes it easier for customers to respve issues without having to contact customer support executives. Many customers will raise their expectations from their favorite brands after using integrated systems like this one. They will demand similar levels of efficiency and effectiveness from other organizations that they interact with on a regular basis.

  • Faster Response Time
  • Integration of Zendesk and shippit also reduces the response time for respving issues. This is because there is no delay between the moment a customer reports an issue and when that issue is respved by customer support executives. The same thing occurs when a customer has an opportunity to provide feedback about his experience using the system or about his experience interacting with other customers using the system. There is no delay between when he provides feedback and when he gets a response from customer support executives or other customers who are part of a community that uses this system. With standard systems, there may be delays between when an issue is reported and when it is respved; there may also be delays between when a customer provides feedback about his experience and when he receives a response from company officials or other customers who are part of this community (Kochar & Taneja 2016.

    Zendesk and shippit provide excellent customer support services that can be combined together to create a more effective spution for all types of customer support issues. The combination of features means that customers get access to almost everything that they need for offering excellent customer support while reducing costs for organizations and improving responsiveness times as well as accuracy rates for addressing customer issues.

    The process to integrate Zendesk and shippit may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.