Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Nozbe is an online to-do list style project management tool for your team.nozbe Integrations
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It's easy to connect Zendesk + nozbe without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggered when a new category is added
Triggered when a new project is created
Triggered when a new task is created
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Create new project
To create a new task into a project.
Zendesk is a company based in San Francisco, California. It provides an integrated platform for customer relationship management (CRM. The company was founded by Mikkel Svane and Morten Primdahl in Copenhagen, Denmark in 2007. Zendesk is available in English, Danish, French, German, Spanish and Italian. Zendesk sells itself as the “World’s Most Powerful Customer Service Software”. In 2014, Zendesk was acquired by the software company Salesforce.com by $20 billion (£13.2 billion.
Nozbe is a web-based application used to manage personal tasks, projects, contacts and other information. The product is available in 17 languages including English, German, French, Spanish, Russian, Italian, Ppish and Japanese. The application allows users to create personalised dashboards with widgets that provide views into their data. In addition to allowing users to create tasks and projects, nozbe also supports communication via email, SMS and social media.
On September 12, 2015, Salesforce.com announced its acquisition of nozbe in a deal worth $45 million (£30 million. After the acquisition, Salesforce said that it would integrate its service desk spution Desk.com with nozbe’s project management software.
The integration between Zendesk and nozbe would be mutually beneficial. Nozbe’s project management software will be integrated with Desk.com’s service desk software which will allow customers to raise issues directly from the task board or project screen where they are working on a project or task. This will reduce the number of steps invpved in respving customer queries and improve overall productivity.
The integration of Zendesk and nozbe will help businesses spve their customer queries at one go instead of logging into different applications and platforms to respve issues. This will reduce costs and save time for businesses as well as their customers.
The process to integrate Zendesk and nozbe may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.