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Zendesk + Nimble Integrations

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Nimble

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Nimble

Nimble helps you build relationships everywhere you engage from your inbox to across the web

Nimble Integrations

Best Zendesk and Nimble Integrations

  • Zendesk Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Zendesk Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Zendesk Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Zendesk Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Zendesk Slack

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Slack Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • Zendesk Slack

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Zendesk {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Zendesk + Nimble in easier way

It's easy to connect Zendesk + Nimble without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Contact

    Triggers when you add a new contact.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create Contact

    Creates a new contact.

  • Create task

    Create a new task.

How Zendesk & Nimble Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Zendesk with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Nimble as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Nimble with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Nimble

Zendesk?

Zendesk is a software company based in San Francisco that develops cloud-based customer service software.

Zendesk was founded in Copenhagen, Denmark in 2007 by Mikkel Svane and Morten Primdahl.

The company has approximately 1,100 employees worldwide; of which 474 are based in the US.

Zendesk offers support for several languages including English, Spanish, German, French, Dutch, Italian, and Japanese. It also offers support for a variety of currencies.

Zendesk’s customer service platform allows companies to provide support via email, social media channels, phone calls, and live chats.

Companies can integrate Zendesk with third-party applications like Slack, Salesforce, Freshdesk, Google Analytics, Google Drive, Dropbox, GitHub, Twitter, Gmail, Facebook, and more in order to gather data and cplaborate with other teams within their organization.

Zendesk operates multiple offices throughout North America and Europe. It also has three regional headquarters located in San Francisco, Austin, and Dublin.

In July 2014, Zendesk announced the launch of Zendesk Message. The messaging platform is designed to work with Zendesk Support. It integrates with existing user account data and allows users to message customers from the Zendesk Support interface.

Zendesk Message was rpled out globally in 2015. It is now used by over 25000 organizations worldwide.

Nimble?

Nimble is a cloud-based customer service software company based in San Francisco that develops customer service software for businesses. It was founded in 2011 and has approximately 160 employees worldwide.

Nimble offers helpdesk support via email, phone calls, live chat, social media channels, and screen sharing.

The company’s products include Nimble Engage (helpdesk. and Nimble Chat (social support. Nimble Engage integrates with over 70 third-party business applications including Salesforce, Slack, Box, Adobe FormsCentral, etc. It provides real-time analytics to help organizations manage customer interactions across multiple channels. Moreover, it offers advanced functionality for recording calls from phone systems and APIs for integrating with third-party business applications.

Nimble Chat uses artificial intelligence to enable organizations to support their customers via messaging platforms like Facebook Messenger and Twitter Direct Messages. It works with every major channel including Facebook Messenger, LinkedIn, Twitter DM, Apple iMessage, Slack and more. Using an “Intelligent Agent” built into Nimble Chat, users can automate the creation of tickets for customers who contact them via the messaging platform. The agent can then notify humans when a ticket needs attention. This helps businesses respond to customers even faster than before. Additionally, Nimble Chat enables businesses to perform keyword searches within their chat logs so they can find information more quickly when responding to customer inquiries. Tickets created by Nimble Chat Customers are automatically linked to the relevant posts on social media channels such as Facebook or Twitter – which saves organizations time since they no longer have to search for these posts manually. In addition to this, customers can easily send tickets directly via a link on their social media post instead of having to navigate through multiple pages on the website itself.

The process to integrate Zendesk and Nimble may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.