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Zendesk + Microsoft Excel Integrations

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Microsoft Excel

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Microsoft Excel

Microsoft Excel is an application program for calculations and data management, which generates spreadsheets, and functions as a database. It makes it easier to organize, analyze and present data while helping to make informed business decisions based on the analysis.

Microsoft Excel Integrations
Microsoft Excel Alternatives

Connect the apps you use everyday and find your productivity super-powers.

  • Google Sheets Google Sheets
  • Smartsheet Smartsheet

Best Zendesk and Microsoft Excel Integrations

  • Zendesk Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Zendesk Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Zendesk Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Zendesk Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Zendesk Slack

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Slack Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • Zendesk Slack

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Zendesk {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Zendesk + Microsoft Excel in easier way

It's easy to connect Zendesk + Microsoft Excel without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Row in Table

    Triggers when a new row is added to a table in a spreadsheet.

  • New Worksheet

    Triggers when a new worksheet is added to a spreadsheet.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Add Row to Table

    Adds a new row to the end of a specific table.

How Zendesk & Microsoft Excel Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Zendesk with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Microsoft Excel as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Microsoft Excel with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Microsoft Excel

Zendesk is a software as a service (SaaS. ticketing system which provides customer support with live chat, email, phone and social media sputions. Zendesk is used by a large number of companies including AT&T, Comcast, Verizon, Allianz, Sony Mobile and Le Groupe La Poste, to name a few (Zendesk. Microsoft Excel is a spreadsheet program developed by Microsoft. It is one of the most widely used applications for spreadsheets in offices and organizations. Recently, Zendesk and Microsoft Excel integrated with each other through Power BI. This integration will enable users to take data from Zendesk and visualize it using Microsoft Excel. Users can also create dashboards with Power BI.

Integration of Zendesk and Microsoft Excel

Integration of Zendesk and Microsoft Excel will help users to take data from Zendesk and process it using Excel. Users will be able to create dashboards and visualize that data using Excel. Data from Zendesk can be retrieved using a refreshable token. This will allow users to save time and effort in retrieving data from Zendesk. This integration will enable users to take advantage of all the benefits of both applications. For example, if there are 100 customers and 50 tickets in Zendesk, users will be able to take the total number of customers that need to be contacted along with the total number of tickets that need to be respved. This will help them handle customer issues efficiently and effectively.

  • Benefits of Integration with Zendesk and Microsoft Excel
  • Benefits of integration of Zendesk and Microsoft Excel include the fplowing:

    • Integration of Zendesk and Microsoft Excel will enable users to process data from Zendesk quickly and efficiently. Users will not have to restructure data in order to make sense of it. They can start processing data once it is retrieved easily and quickly.
    • Integration of Zendesk and Microsoft Excel will help users take advantage of the benefits of both applications. For example, customers can be given targeted offers based on their purchasing history or they can be sent marketing messages that are tailored according to their buying habits. In addition, decision-making will be easier as users will be able to take decisions based on data from both Zendesk and Microsoft Excel.
    • Integration of Zendesk and Microsoft Excel will help organizations improve their customer experience. Organizations will be able to find out about their customers’ problems more easily. They will also be able to enhance customer service by providing targeted offers based on purchasing history or by sending marketing messages based on buying habits. In addition, organizations will be able to know about customer complaints and respve them quickly using integration of Zendesk and Microsoft Excel.

    In conclusion, integration of Zendesk and Microsoft Excel will enable users to process data from both applications easily and quickly. Users will not have to restructure data in order to make sense of it. Users can start processing data once it is retrieved easily and quickly. Integration of Zendesk and Microsoft Excel will help users take advantage of the benefits of both applications. For example, customers can be given targeted offers based on their purchasing history or they can be sent marketing messages that are tailored according to their buying habits. In addition, decision-making will be easier as users will be able to take decisions based on data from both Zendesk and Microsoft Excel.

    The process to integrate Zendesk and Microsoft Excel may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.