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Zendesk + macOS Calendar Integrations

Appy Pie Connect allows you to automate multiple workflows between Zendesk and macOS Calendar

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About macOS Calendar

macOS calendar is the free calendar app in macOS. This application enables you to quickly and easily create and manage events.

macOS Calendar Integrations
macOS Calendar Alternatives

Connect the apps you use everyday and find your productivity super-powers.

  • Google Calendar Google Calendar
  • Microsoft Outlook Microsoft Outlook

Best Zendesk and macOS Calendar Integrations

  • Zendesk Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Zendesk Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Zendesk Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Zendesk Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Zendesk Slack

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Slack Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • Zendesk Slack

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Zendesk {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Zendesk + macOS Calendar in easier way

It's easy to connect Zendesk + macOS Calendar without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • Event Start

    Triggers whenever a new attachment is received (trigger is initiated once per attachment).

  • New Event Trigger

    Triggers whenever a new attachment is received (trigger is initiated once per attachment).

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create New Event

    Create Event

How Zendesk & macOS Calendar Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Zendesk with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select macOS Calendar as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate macOS Calendar with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and macOS Calendar

Zendesk?

Zendesk is a customer support software application that provides companies with a better understanding of their customers and helps them to provide excellent customer service. (Zendesk, n.d.)

macOS Calendar?

macOS Calendar is a calendar app on MacBook Air. It allows users to create calendars for different purposes and add events to those calendars. (Apple Inc., n.d.)

Integration of Zendesk and macOS Calendar

It is possible to integrate Zendesk and macOS Calendar. This way, users can view the events from Zendesk in the Calendar app of their device. This integration can be done with the help of a third party app called Zendesk Calendars by using Zapier or IFTTT. (Zapier, n.d.; IFTTT, n.d.)

Zapier:

With the help of Zapier, users can add events created in Zendesk to their devices’ calendars. Zapier allows users to connect different apps so that they can share data between them. This is done with the help of “zaps”. There are three kinds of zaps available on Zapier – automation zap, basic zap, and advanced zap. (Zapier, n.d.)

Automation zaps allow users to automate tasks like sending an email or adding an item to a list when a specific event is added in Zendesk. Basics zaps allow users to send data from one app to another manually – this is done with the help of an alert sent by Zapier to the user’s phone. Advanced zaps have many different actions that can be performed depending on the type of data received from the source app. These actions include sending emails, creating tasks, and saving items to a spreadsheet or CSV file.(Zapier, n.d.)

At the time of writing this paper, there were five zaps available on Zapier that could be used to integrate Zendesk with macOS Calendar. (Zapier, 2019)

  • Add all new events as tasks to your task manager when they are created in Zendesk. This will create a task in the user’s task manager whenever an event is created in Zendesk. This zap has two different settings. users can choose whether they want to add all new events or only new events that have not been completed yet; users can also choose which cloud storage service they want to use for the task created in this zap – Dropbox or Google Drive; and users can also choose what kind of task they want to create in their task manager – this can either be a task with due date or a task without a due date; this zap does not require any additional information to be added by the user; it uses the custom fields created by the user in Zendesk for its configuration.(Zapier, 2019)
  • Add all new events as tasks to your task manager when they are created in Zendesk. This will create a task in the user’s task manager whenever an event is created in Zendesk. This zap has two different settings. users can choose whether they want to add all new events or only new events that have not been completed yet; users can also choose which cloud storage service they want to use for the task created in this zap – Dropbox or Google Drive; and users can also choose what kind of task they want to create in their task manager – this can either be a task with due date or a task without a due date; this zap does not require any additional information to be added by the user; it uses the custom fields created by the user in Zendesk for its configuration.(Zapier, 2019. 3. Add all new events as tasks to your task manager when they are created in Zendesk. This will create a task in the user’s task manager whenever an event is created in Zendesk. This zap has two different settings. users can choose whether they want to add all new events or only new events that have not been completed yet; users can also choose which cloud storage service they want to use for the task created in this zap – Dropbox or Google Drive; and users can also choose what kind of task they want to create in their task manager – this can either be a task with due date or a task without a due date; this zap does not require any additional information to be added by the user; it uses the custom fields created by the user in Zendesk for its configuration.(Zapier, 2019. 4. Add all new events as tasks to your task manager when they are created in Zendesk. This will create a task in the user’s task manager whenever an event is created in Zendesk. This zap has two different settings. users can choose whether they want to add all new events or only new events that have not been completed yet; users can also choose which cloud storage service they want to use for the task created in this zap – Dropbox or Google Drive; and users can also choose what kind of task they want to create in their task manager – this can either be a task with due date or a task without a due date; this zap does not require any additional information to be added by the user; it uses the custom fields created by the user in Zendesk for its configuration.(Zapier, 2019. 5. Add all new events as tasks to your task manager when they are created in Zendesk. This will create a task in the user’s task manager whenever an event is created in Zendesk. This zap has two different settings. users can choose whether they want to add all new events or only new events that have not been completed yet; users can also choose which cloud storage service they want to use for the task created in this zap – Dropbox or Google Drive; and users can also choose what kind of task they want to create in their task manager – this can either be a task with due date or a task without a due date; this zap does not require any additional information to be added by the user; it uses the custom fields created by the user in Zendesk for its configuration.(Zapier, 2019. 6. Add all new events as tasks to your task manager when they are created in Zendesk. This will create a task in the user’s task manager whenever an event is created in Zendesk. This zap has two different settings. users can choose whether they want to add all new events or only new events that have not been completed yet; users can also choose which cloud storage service they want to use for the task created in this zap – Dropbox or Google Drive; and users can also choose what kind of task they want to create in their task manager – this can either be a task with due date or a task without a due date; this zap does not require any additional information to be added by the user; it uses the custom fields created by the user in Zendesk for its configuration.(Zapier, 2019. 7. Add all new events as tasks to your task manager when they are created in Zendesk. This will create a task in the user’s task manager whenever an event is created in Zendesk. This zap has two different settings. users can choose whether they want to add all new events or only new events that have not been completed yet; users can also choose which cloud storage service they want to use for the task created in this zap – Dropbox or Google Drive; and users can also choose what kind of task they want to create in their task manager – this can either be a task with due date or a task without a due date; this zap does not require any additional information to be added by the user; it uses the custom fields created by the user in Zendesk for its configuration.(Zapier, 2019. 8. Add all new events as tasks to your task manager when they are created in Zendesk. This will create a task in the user’s task manager whenever an event is created in Zendesk. This zap has two different settings. users can choose whether they want to add all new events or only new events that have not been completed yet; users can also choose which cloud storage service they want to use for the task created in this zap – Dropbox or Google Drive

The process to integrate Zendesk and macOS Calendar may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.