Zendesk + Klaviyo Integrations

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Klaviyo

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Klaviyo

Klaviyo is the all-in-one email marketing platform for eCommerce. This tool has everything you need to run marketing campaigns and stay in touch with customers.

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Best Zendesk and Klaviyo Integrations

  • Zendesk Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets
    When this happens...
    Zendesk New Ticket
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Zendesk Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Zendesk Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets
    When this happens...
    Zendesk New Ticket
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Zendesk Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Zendesk Slack

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
    Then do this...
    Slack Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • Zendesk Slack

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}}
    When this happens...
    Zendesk {{item.triggerTitle}}
    Then do this...
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Connect Zendesk + Klaviyo in easier way

It's easy to connect Zendesk + Klaviyo without coding knowledge. Start creating your own business flow.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Event

    Triggers on a new event for any metric.

  • New Member

    Creates a member.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Add Members

    Creates a member.

  • Add Subscriber

    Adds a new subscriber to a list you specify. Profiles are single or double opted in based on the list's settings.

  • Update Subscriber

    Updates an existing subscriber.

How Zendesk & Klaviyo Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Zendesk with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Klaviyo as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Klaviyo with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Klaviyo


Zendesk is a customer service software with the primary purpose to allow businesses to better serve customers through their customer support system that they can manage from a single platform. Zendesk has been in use since 2007 and currently serves more than 600,000 organizations worldwide. In addition to its cloud-based customer service software, Zendesk also provides other services such as Zopim Live Chat, Zendesk Apps, Zendesk App Center, and Zopim Analytics. With the help of these products, Zendesk provides businesses with a comprehensive customer service spution to help them support, engage, and retain their customers.


Klaviyo is a marketing automation platform designed for eCommerce businesses. It helps retailers build an email list of their customers and analyze their data to boost sales. Klaviyo helps online brands with behavioral targeting, automation workflows, and drip campaigns. The Klaviyo platform offers two versions – free and Pro. The free version is used by small businesses whereas the Pro version is used by larger businesses. The Pro version comes with conversion tracking, advanced automation rules, and access to Klaviyo’s API.

Integration of Zendesk and Klaviyo

Integration of Zendesk and Klaviyo allows online stores to use the features of both platforms in order to increase their revenue. These features include behavioral targeting, automated workflows which are triggered based on particular events, or use of custom data fields added by the user. To achieve this integration, online stores must integrate the Klaviyo platform with Zendesk. This process consists of installing the Klaviyo app on Zendesk and then connecting it to the store’s email marketing platform to send emails to customers.

Benefits of Integration of Zendesk and Klaviyo:

In order to run effective marketing campaigns, online stores need to cplect information about their customers and then use this information to create customized emails which will be sent only to those customers who are likely to purchase products from them. By integrating Klaviyo with Zendesk, online stores can create user profiles for different users using information cplected from various sources such as Zendesk support tickets, live chat sessions, etc. They can then create an email campaign using these user profiles and send it to their customers. Email campaigns include any combination of people who have or have not purchased products from the store in the past.

With this integration, online stores can manage their email marketing campaigns much more efficiently. Some of the benefits of this integration are listed below:

  • Online stores can use the information cplected from Zendesk’s support tickets for creating user profiles in Klaviyo. Once these profiles are created, they can be used for sending targeted emails to find out what interests their customers and thus improve their sales through relevant offers and promotions.
  • They can create workflows triggered when tickets are created or closed or when a certain amount of time passes after a ticket is created or closed. These workflows are then used for sending emails which can potentially increase their sales.
  • This integration allows online stores to use the features of both platforms such as behavioral advertising and automated email workflows in order to improve their marketing efforts.

There are many benefits of integration of Zendesk and Klaviyo for eCommerce businesses including better customer service through the use of live chat software, creation of user profiles using information cplected from Zendesk’s support tickets, creation of email campaigns using these user profiles, etc. This integration helps online stores achieve increased sales through email-based marketing campaigns which take into account the needs of individual customers.

The process to integrate Zendesk and Klaviyo may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.