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Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Kintone is an all-in-one workplace platform that allows highly collaborative teams to build, share, and automate custom workflows and processes for data-driven resultsKintone Integrations
It's easy to connect Zendesk + Kintone without coding knowledge. Start creating your own business flow.
Zendesk is a cloud-based customer support software that can be used for handling customer service requests and managing communications between customers and businesses. Zendesk offers the fplowing features:
Customer service across multiple channels such as instant messaging, email, and social media.
It provides agents with the ability to respond quickly to customer service requests.
It improves agent efficiency and productivity.
It helps businesses to provide better customer service and manage their reputation.
Kintone is a CRM system that allows users to capture and organize all of their contacts and customer information into one place. It provides the fplowing features:
Useful CRM that allows users to create, update, and track customer info from anywhere.
It has the ability to add tags/labels to customer records so that users can find them when they need them.
It supports integrations with third-party apps such as Zendesk.
It makes it easy to share customer data with various teams within an organization.
The integration of Zendesk and Kintone allows users to access both systems from a single place, in a single view. It enables users to view a complete history of past interactions in a single place in a way that is more useful than what they would see in either system. In addition, it makes it possible to view all related tasks from Zendesk in Kintone, instead of having to navigate through different areas in each system separately. Users can also take actions directly from Kintone, such as sending a message through Zendesk or marking a ticket as respved, without leaving Kintone. The integration also allows users to share data easily, which makes it possible for them to take advantage of both systems without having to maintain duplicate data in separate places. When a user shares a ticket from Zendesk with a teammate using Kintone, they can access details about the ticket without leaving Kintone. The integration also makes it easier for users to access customer information from any device because they can access both systems on their mobile devices or laptops while they are working remotely. By integrating the two systems, users can easily view information about customers across multiple channels, communicate with customers on multiple channels more efficiently, and build up their reputation more effectively.
The process to integrate Zendesk and Kintone may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.