Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Judge.me is a reviews app that helps you collect and display product reviews and site reviews with photos, videos and Q&A. Easily import reviews from Yotpo, Loox, Stamped, Shopify and AliExpress. Leverage user-generated content to boost your conversion rate, organic traffic, and buyer engagementJudge.me Product Reviews Integrations
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It's easy to connect Zendesk + Judge.me Product Reviews without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers when a new review is created
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Zendesk and Judge.me Product Reviews are two different organizations. Zendesk is a customer service organization, while Judge.me Product Reviews is an organization that rates products based on the reviews of customers. Both Zendesk and Judge.me Product Reviews provide great benefits to customers, and their integration can produce great results.
If Zendesk integrates with Judge.me Product Reviews, there will be better communication between the customer and the company. When the customer has a concern or question, they would no longer have to leave the company's website to find answers. Instead, the customer could use the "Contact Us" feature in Zendesk to send a message to Judge.me Product Reviews for help. This type of integration would allow customers to find answers faster, and the company would be able to reduce the number of support tickets it receives.
Another benefit of integrating Zendesk and Judge.me Product Reviews is that it helps reduce the workload of the customer service representative by sending them fewer messages than normal. If a customer does not have an issue that is worthy of writing a negative review, then they would use the "Contact Us" feature in Zendesk to send their message. This would reduce the number of messages sent to customer service representatives, which would improve their ability to provide quality service to customers. The more quality service given to customers, the more likely they are to return to the company's website in the future.
In addition to helping customers find answers faster and reducing the workload of customer service representatives, there are other benefits of integrating Zendesk and Judge.me Product Reviews. One major benefit is that it saves time for both customers and employees; customers do not waste time searching for answers online, while employees do not have to deal with unnecessary emails from customers that have questions that can be easily answered on the company's website. Another benefit is that it allows for better organization of information for both customers and employees; customers can access any information they need quicker, and it creates a more organized work space for employees.
The process to integrate Zendesk and Judge.me Product Reviews may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.