Zendesk + Jira Software Server Integrations

Syncing Zendesk with Jira Software Server is currently on our roadmap. Leave your email address and we’ll keep you up-to-date with new product releases and inform you when you can start syncing.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Jira Software Server

Jira Software Server is a large-scale issue tracking application for teams of all sizes. It combines a fast, simple and intuitive interface with powerful features that support complex development challenges.

Jira Software Server Integrations
Best ways to Integrate Zendesk + Jira Software Server
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Create a ticket in Zendesk whenever a new comment is added on any media in Instagram

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Connect Zendesk + Jira Software Server in easier way

It's easy to connect Zendesk + Jira Software Server without coding knowledge. Start creating your own business flow.

Zendesk is a cloud-based customer service platform that helps companies provide customer support in a more effective, efficient and intelligent way. It offers a suite of products for multiple channels to connect with customers. Zendesk is a complete spution that provides everything required to create a positive customer experience, including web-based self-service, social media management, help desk, live chat, phone support and email support.

Zendesk was founded in 2007 with the mission to become the leading provider of software and services for better customer relationships, and its headquarters is located in San Francisco, California. It has offices in Boston, Massachusetts; Sydney, Australia; Manila, Philippines; and Singapore. Its customers include Dyson, Virgin America, HBO, Riot Games and more.

On the other hand, Jira Software Server is an online project management top that enables users to cplaborate more effectively on software development projects. It works as a central system for issue tracking and project planning. It’s used by more than 20 million software developers and managers in over 200 countries and territories worldwide. Its customers include Atlassian, Bloomberg LP, Box and many others. Atlassian is a developer of cplaboration, productivity and team communication software for global teams. Its products include Jira Software Server, Confluence Wiki and Jira Service Desk.

    Integration of Zendesk and Jira Software Server

Zendesk has integrated with many other different kinds of applications that can enhance business performance such as Salesforce, G Suite, Office 365 and ZenDesk. Zendesk has developed an integration with Jira Software Server called Jira Software Connector where users can manage both Zendesk and Jira Software Server from one place. Jira Software Connector allows users to have an overview of all projects being worked on by the entire team at once. It also acts as a bridge between the two applications so that users can easily transfer data between them. This integration lets users use the same workflow when creating tickets in Zendesk to spve their problems or questions, whether it is related to their work or not.

    Benefits of Integration of Zendesk and Jira Software Server

Managing customer relationships is essential to build business reputation. These relations are directly connected with the level of satisfaction users have with the service company’s product quality. The best practice is to be in direct contact with your customers in order to get in touch with their concerns about your product in order to improve it according to their needs.

The integration between Zendesk and Jira Software Server makes it possible to reply to customer queries quicker through accessible data in real time. This means less time spent by employees answering questions individually among themselves about what’s happening in various projects, making it easier to manage multiple projects at once. Also, this integration allows the creation of tickets invpving third parties in one step when needed since users can quickly integrate all parties invpved when creating a ticket using the Jira Software Connector.

The process to integrate Zendesk and Jira Software Server may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.