Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
IMAP stands for Internet message access protocol, which is a widely used protocol for e-mail retrieval available in Microsoft, Google and Yahoo! products among millions of mail servers worldwide. Check our SMTP service as well!IMAP by Connect Integrations
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It's easy to connect Zendesk + IMAP by Connect without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers when you receive a new email.
Triggers when you add a new mailbox to your account.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Zendesk is an online help desk software that offers a wide range of services to facilitate customer support and engagement in modern businesses. It allows the business to manage its communication, customers, channels, and more with a single dashboard interface. This software can be used for both live chat and email support and can also be integrated with other systems such as Salesforce, Office 365, Outlook, Gmail, and many more.
Zendesk provides some of the best features for support managers which include the ability to customize the look-and-feel of the dashboard, communicate with customers through multiple channels, view charts and graphs at a glance, and much more. Zendesk can be accessed by everyone and is open source.
IMAP by Connect is one of the most common email management applications designed for businesses to boost productivity. It helps in managing emails from multiple mailboxes and saving time by automatically updating emails in real time. This application works well with most of the popular email services including Gmail, Google Apps, Yahoo Mail, AOL Mail, iCloud, Exchange Server, Office 365, and many others. It has advanced features which include unlimited storage space, auto-save of emails into CRM or ERP systems, drag-and-drop functionality within IMAP by Connect itself, and much more.
Integrating these two sputions will allow Zendesk users to take advantage of additional features such as automated email synchronization between different mailboxes and CRM software. Users also have the option to choose their own preferred email service and use it for better organization of their emails.
Using this integration will allow organizations to keep their communication system simple and organized while providing customers with a smooth experience. The integration itself doesn’t require any additional hardware or software and can be set up in a matter of minutes. Both Zendesk and IMAP by Connect are highly scalable which enhances the performance of these applications.
The process to integrate Zendesk and IMAP by Connect may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.