Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Hubspot CRM is a customer relationship management system that helps teams with their marketing, sales, and customer care needs. With Hubspot CRM, you can track prospects, close deals, nurture leads, sell more, and deliver exceptional customer support.HubSpot CRM Integrations
Zendesk + SalesforceCreate a Lead in Salesforce for Every New Zendesk Ticket Read More...
Zendesk + Office 365Create Office 365 Events for every New Zendesk Ticket Read More...
It's easy to connect Zendesk + HubSpot CRM without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers when a new company is created.
Triggered every time a new contact is created in HubSpot.
Triggered every time a specified property is updated on any contact. This will also be triggered when a contact is created with this property.
Triggers when a new deal is created.
Triggers when a new deal enters a stage.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Creates a new company.
Creates a new deal.
Create a new contact or update an existing contact based on email address.
Updates an existing company.
Updates an existing deal.
Zendesk is a cloud-based customer service software. It helps companies to provide a better customer service and improve business performance. It also provides customer service agents to help customers through different channels such as Facebook, Twitter, email, etc.
HubSpot CRM is a customer relationship management platform that helps businesses to create marketing activities and track the progress of customer acquisition, customer retention and customer support.
As we mentioned earlier, Zendesk helps companies to provide a better customer service and improve business performance. On the other hand, HubSpot CRM helps customize marketing activities including automated email campaigns, landing pages, social media marketing, etc. With the integration of both systems you can benefit directly from both services.
You can use Zendesk for managing your customer relationships. You can handle different types of tickets such as technical issues, product questions, request for more information, feature suggestions, and customization requests. In addition, you can also enter notes about the customers and send them emails as well. On the other hand, you can use HubSpot CRM for your marketing activities. You can use its features such as email campaign builder to create an email template with the logo of your company and send it to the customers that have made a purchase from your website. Through this way, you can communicate with those customers and ask for their feedback on your products or services. HubSpot CRM also allows you to create landing pages for your customers. You can create those landing pages based on the products or services that the customers have purchased. This way, you will be able to increase the conversion rate of your website. At last but not least, you can also use HubSpot CRM to track the progress of your marketing activities including clicks, leads and conversions. You can use its reports feature to visualize all the data that you need to know about your business performance such as sales targets, monthly revenue, lead generation rate, etc.
With the integration of Zendesk and HubSpot CRM, you will be able to create a better customer service experience for your customers and also monitor your marketing activities in a more efficient way. Here are some benefits of using both systems together:
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