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Zendesk + HubSpot Integrations

Appy Pie Connect allows you to automate multiple workflows between Zendesk and HubSpot

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About HubSpot

HubSpot transforms the way businesses around the world engage with their customers by delivering a cloud-based platform that enables marketers and salespeople to create genuine connections and relationships with their audience.

HubSpot Integrations
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Best Zendesk and HubSpot Integrations

  • Zendesk Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Zendesk Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Zendesk Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Zendesk Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Zendesk Slack

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Slack Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • Zendesk Slack

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Zendesk {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Zendesk + HubSpot in easier way

It's easy to connect Zendesk + HubSpot without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New COS Blog Article

    Triggers when a new article is added to your COS blog.

  • New Calendar Task

    Triggers when a calendar task is created. NOTE: This applies to HubSpot (Marketing), and not HubSpot CRM's tasks.

  • New Contact

    Triggers when a new contact is created.

  • New Contact Property Change

    Triggers when a specified property is provided or updated on a contact.

  • New Contact in List

    Triggers when a contact is added to the specified list.

  • New Form Submission

    Triggers when a form is submitted.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Add Contact to List

    Adds a contact to a specific static list.

  • Add Contact to Workflow

    Adds a contact to a specific workflow.

  • Create COS Blog Post

    Creates a blog post in your HubSpot COS blog.

  • Create Company

    Creates a new company.

  • Create Enterprise Event

    Creates a new custom enterprise event. This is for HubSpot Enterprise customers only.

  • Create Form Submission

    Creates a new submission for a selected form.

  • Create Social Media Message

    Creates and immediately publishes a message on a specified social media channel.

  • Create Ticket

    Creates a Ticket in HubSpot.

  • Create or Update Contact

    Creates a new contact or updates an existing contact based on email address.

  • Update Company

    Updates a company.

How Zendesk & HubSpot Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Zendesk with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select HubSpot as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate HubSpot with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and HubSpot

Zendesk?

Zendesk is an online customer service and help desk platform used by over 120,000 companies. Zendesk provides a range of services in its offerings, including Web-based ticketing, social media monitoring, surveys, knowledge base management, and self-service options. All of these services are offered on a single, secure platform. [1]

HubSpot?

HubSpot is an inbound marketing software that helps small businesses capture leads through blogs, social media, email marketing, and webinars. It was founded in 2006 by Brian Halligan and Dharmesh Shah. As of December 2015, the company had more than 18,000 customers in more than 100 countries. [2]

Integration of Zendesk and HubSpot

The integration of this two applications will be available for free. The new upgraded version will enable users to add a contact from Zendesk into HubSpot, and then send the contact an email. By doing so, the user can use all the features of HubSpot, such as email marketing or landing page tracking directly with Zendesk contacts. [3]

Benefits of Integration of Zendesk and HubSpot

According to the co-founder of Zendesk, Mikkel Svane said, “We want to be the central place for all your customer communication.” In other words, the integration of Zendesk and HubSpot will help users improve their business strategies and increase sales. [4]

In conclusion, we can say that the integration of these two applications will be a great step towards improving business strategies. First of all, it will help save time. Secondly, it will offer a simple and fast way to communicate with customers and will save money instead of using multiple applications. [5]

The process to integrate Zendesk and HubSpot may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.