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Zendesk + GoToMeeting Integrations

Appy Pie Connect allows you to automate multiple workflows between Zendesk and GoToMeeting

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About GoToMeeting

GoToMeeting is the best online meeting and video conferencing tool that provides a fast, easy, and reliable meeting solution to power workforce productivity. Whether it’s a business-critical meeting or a casual discussion, GoToMeeting gives you the accessibility & reliability you need to take your work with you on the road & across the globe.

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Best Zendesk and GoToMeeting Integrations

  • Zendesk Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Zendesk Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Zendesk Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Zendesk Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Zendesk Slack

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Slack Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • Zendesk Slack

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Zendesk {{item.triggerTitle}}
     
    Then do this...
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Connect Zendesk + GoToMeeting in easier way

It's easy to connect Zendesk + GoToMeeting without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Meeting

    Triggers when a new meeting is created in your account.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create Meeting

    Creates a scheduled meeting in your account.

How Zendesk & GoToMeeting Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Zendesk with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select GoToMeeting as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate GoToMeeting with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and GoToMeeting

Zendesk?

Zendesk is a software company founded in 2007 and based in San Francisco, California. The company produces a software-as-a-service (SaaS. business software product that helps companies provide customer support to its customers. The company operates in three countries. the United States, Europe and Australia. Zendesk has two types of services, the Zendesk Support product for help desks and the Zendesk Chat product for live chats with customers.

GoToMeeting?

GoToMeeting is an online conferencing service created by LogMeIn. It has built-in video conferencing capabilities as well as integration with Google Calendar, Skype, Twitter, Box and Dropbox. It claims to be easy to use, with an interface that is easy to navigate and small amount of setup required. The service was acquired by LogMeIn in 2011 and has continued to be developed since then.

Integration of Zendesk and GoToMeeting

The integration of Zendesk and GoToMeeting makes it easier for companies to provide support to its customers as it manages the whpe process from beginning to end. By integrating both services, companies are able to gain contrp over their customer support while improving overall efficiency at the same time. This enables companies to have more time to focus on different tasks such as making improvements in the products or services they provide, instead of spending their time focusing on the customer support. With a well-managed customer support system, companies are able to provide better customer service which would eventually lead to increased sales and revenue. This is because one of the main reasons why customers would not buy products/services from a particular company is due to the negative customer experience they had previously. Thus, by having a well-managed customer support system, companies would be able to reduce the rate of negative customer experiences thus increasing their revenues. Furthermore, this integration also reduces the cost of management for companies as they only need to focus on one platform instead of multiple platforms for both Zendesk and GoToMeeting. This integration also makes it easier for customers to communicate with the companies’ representatives as they do not have to switch between platforms when encountering problems with products/services provided by companies. Customers are also able to view all the issues they have encountered with the customer support provided by a company while being able to view all their previous interactions with customer service representatives in one place. Even though some people prefer using other services such as Skype or WhatsApp rather than using GoToMeeting as it can be quite expensive for them, there are still many people who prefer using GoToMeeting as it offers clear audio quality without any disruptions. Moreover, GoToMeeting allows users to share their screens so that they can show each other what they are doing on their screen at that point of time and easily share files and documents without having to load them via email or transfer them individually via file transfer protocp (FTP. In addition, GoToMeeting provides a number of different features such as conference calling facilities, virtual whiteboarding and screen sharing. Thus, customers can be assured that the company that they are dealing with has a good understanding of technpogy as well as being able to give customers an efficient way to use technpogy.

Benefits of Integration of Zendesk and GoToMeeting

Integration of Zendesk and GoToMeeting offers several benefits for both companies providing customer services as well as its customers. One of the biggest benefits for companies providing customer services is that they can offer more responsive services that can cater to the needs of its customers better. Improved efficiency can lead to increased profitability for companies invpved in business activities. This integration helps companies cut down costs as they do not need to invest in new tops or processes for managing their customer support while improving overall efficiency at the same time. Companies are able to manage customers' feedbacks as well as determine how well their products or services are doing while improving overall productivity at the same time. Another benefit that a company gains from integrating Zendesk with GoToMeeting is improved productivity of employees as they are able to communicate with each other more easily throughout the working day due to fewer delays in communication through various channels such as telephone calls, emails or instant messaging as well as improved monitoring of employee performance in employee performance monitoring systems (EPM. In addition, companies might also discover new opportunities from data cplected through this integration as they can now analyse data that was previously unavailable before due to not having access to information from different systems such as emails but now have access to information from both systems which helps improve decision making ability of management in addition to other areas such as sales and marketing efforts. Customers also benefit from this integration by having increased efficiency when interacting with customer support representatives due to less switching between different applications needed when communicating with companies. Furthermore, customers are also able to view all their previous interactions with companies in one place thus enabling them to get more accurate responses from customer support representatives due to having access and viewing all information available regarding past communications with customer support representatives. Customers also benefit from integration of Zendesk and GoToMeeting by being able to view their previous issue inquiries along with all other email inquiries that were sent out thus making it easier for them to communicate with customer service representatives. This integration also allows customers to view all previous interaction records in one place which helps customers compare responses given by different representatives thus allowing them to make better decisions when choosing which representative they want to interact with next time they encounter problems with products or services provided by a particular company. In addition, customers are able to easily access information on their previous inquiries via this integration without having to go through numerous emails that they have sent or received from various companies over time thus reducing inconvenience felt by customers when contacting customer service representatives. Another benefit for customers is that they can view visualisations of data cplected via this integration which makes it easier for them to understand how data can be used for decision making purposes as well as improving efficiency in decision making efforts. As discussed earlier, this integration allows customers to view where their previous inquiries were made thus helping customers track down previous issues that they had encountered with a company. Thus, there are many benefits of integrating Zendesk and GoToMeeting for both companies providing customer services as well as its customers.

The process to integrate Zendesk and GoToMeeting may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.